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  • Posted: Sep 3, 2021
    Deadline: Not specified
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  • The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
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    Contact Center Recruitment Consultant

    Job Advert:

    The role:

    We are looking for a Contact Centre Recruiter to help us grow our contact centre sales teams.

    The responsibilities of a Contact Centre Recruiter within Ignition Contact Centre includes; sourcing and interviewing top candidates according to company standards. You will also need to network with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.

    Ultimately, you will build a strong talent pipeline and help hire and retain skilled employees for our Sales Agent positions.

    The detail:

    Source:

    • Source potential candidates via various channels.

    • Craft and send personalized recruiting emails with current job openings to passive candidates.

    Screen:

    • Perform pre-screening calls to analyse applicants’ skills, abilities, and culture fit.

    Select:

    • Interview candidates combining various methods (e.g. structured interviews, assessments and behavioural questions).

    • Secure successful candidates and initiate onboarding processes for new hires.

    Influence:

    • Coordinate with hiring managers to forecast department goals and hiring needs and build a talent pipeline geared towards fulfilling these requirements.

    • Promote the company’s reputation as the best place to work.

    Are you this person?

    • This position is available at our Umhlanga branch. Are you able to travel to Umhlanga dailyl?

    • Do you have a keen interest in a career as a Contact Centre Recruiter?

    • Do you have strong contact centre expertise with the ability to understand and explain job requirements for Sales/ Customer Service Agent roles?

    • Are you a social media wizard?

    • Do you have excellent verbal and written communication skills?

    • Are you computer literate and know how to work in Excel?

    Method of Application

    Interested and qualified? Go to Ignition Group on www.vacancies.ignitiongroup.co.za to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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