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  • Posted: Sep 3, 2021
    Deadline: Not specified
  • The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
    Read more about this company


    Contact Center Recruitment Consultant

    Job Advert:

    The role:

    We are looking for a Contact Centre Recruiter to help us grow our contact centre sales teams.

    The responsibilities of a Contact Centre Recruiter within Ignition Contact Centre includes; sourcing and interviewing top candidates according to company standards. You will also need to network with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.

    Ultimately, you will build a strong talent pipeline and help hire and retain skilled employees for our Sales Agent positions.

    The detail:


    • Source potential candidates via various channels.

    • Craft and send personalized recruiting emails with current job openings to passive candidates.


    • Perform pre-screening calls to analyse applicants’ skills, abilities, and culture fit.


    • Interview candidates combining various methods (e.g. structured interviews, assessments and behavioural questions).

    • Secure successful candidates and initiate onboarding processes for new hires.


    • Coordinate with hiring managers to forecast department goals and hiring needs and build a talent pipeline geared towards fulfilling these requirements.

    • Promote the company’s reputation as the best place to work.

    Are you this person?

    • This position is available at our Umhlanga branch. Are you able to travel to Umhlanga dailyl?

    • Do you have a keen interest in a career as a Contact Centre Recruiter?

    • Do you have strong contact centre expertise with the ability to understand and explain job requirements for Sales/ Customer Service Agent roles?

    • Are you a social media wizard?

    • Do you have excellent verbal and written communication skills?

    • Are you computer literate and know how to work in Excel?

    Method of Application

    Interested and qualified? Go to Ignition Group on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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