Contact Center Recruitment Consultant at Ignition Group

Job Advert:

The role:

We are looking for a Contact Centre Recruiter to help us grow our contact centre sales teams.

The responsibilities of a Contact Centre Recruiter within Ignition Contact Centre includes; sourcing and interviewing top candidates according to company standards. You will also need to network with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.

Ultimately, you will build a strong talent pipeline and help hire and retain skilled employees for our Sales Agent positions.

The detail:

Source:

• Source potential candidates via various channels.

• Craft and send personalized recruiting emails with current job openings to passive candidates.

Screen:

• Perform pre-screening calls to analyse applicants’ skills, abilities, and culture fit.

Select:

• Interview candidates combining various methods (e.g. structured interviews, assessments and behavioural questions).

• Secure successful candidates and initiate onboarding processes for new hires.

Influence:

• Coordinate with hiring managers to forecast department goals and hiring needs and build a talent pipeline geared towards fulfilling these requirements.

• Promote the company’s reputation as the best place to work.

Are you this person?

• This position is available at our Umhlanga branch. Are you able to travel to Umhlanga dailyl?

• Do you have a keen interest in a career as a Contact Centre Recruiter?

• Do you have strong contact centre expertise with the ability to understand and explain job requirements for Sales/ Customer Service Agent roles?

• Are you a social media wizard?

• Do you have excellent verbal and written communication skills?

• Are you computer literate and know how to work in Excel?