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Capfin is an innovative and dynamic company in the financial services sector, offering technologically-driven and accessible lending products to our customers internationally. Our strategic alignment with South African and international retail partners (Pepkor and Steinhoff), creates a trusted platform through which we can bring our products and services to ...
DESCRIPTION
We have exciting & challenging positions available for individuals who are highly meticulous and experienced, who enjoys working in a performance driven environment. The purpose of the Contact Centre Consultant is to provide immediate call solutions to Customers in an efficient manner and with a positive attitude, thereby portraying a professional company image whilst striving for Customer Satisfaction.
Key Performance Areas:
Operational Productivity
Customer Experience
Teamwork
REQUIREMENTS
Qualifications:
Experience:
Functional Competencies:
Behavioural Competencies:
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