Continuous Improvement, Process & Strategy Delivery Coordinator at FLSmidth

Department

You will be part of the Sub-Saharan Africa Middle East and South Asia Regions within the Professional Services team, who are dedicated to executing the Professional Services mandate for our customers. By joining this team, you will have the chance to work in a multinational organization and in an environment involving different cultures and different challenges.

Your responsibilities

Process Optimization

• Support the HOD in developing local Professional Services (PS) processes.
• Facilitate optimization workshop sessions to define RACI’s, processes and local instructions.
• Support PS teams to navigate the process landscape
• Capture workshop outputs in Visio / PP or relevant software application.

Strategy

• Coordinate local strategy w/shops
• Manage professional services strategy content
• Set up and facilitate team twonhall information / progress sessions
• Coordinate projects related to local strategy deliverablers
• Maintain collaboration platform

Continuous Improvement

• Coordinate white / yellow belt project portfolio
• Set-up and coordinate sessions 
• Help teams to document project information, progress and benefits achieved

Support function

• Close collaboration and support to the HOD PS in general running and functioning of the department.
• Develop key dashboards in PowerBI
• Develop & maintain Mancom documentation & meeting requirements
• Coordinate critical internal & external meetings & functions

What you bring

• Matric
• Tertiary qualification – Degree / NHD in Business Management
• Six Sigma qualification through an accredited institution
• 5 – 10 years’ experience in a similar environment
• Experience in the mining & manufacturing environment
• Experience in setting up Visual Management areas
• Extensive computer skills – Power Point, Visio, Excel, Teams.
• Experience in creating PowerBI dashboards from scratch
• Experience in hosting w/shops, training sessions & functions