Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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We are seeking a highly experienced and skilled Control Room Supervisor to oversee our security operations. The ideal candidate will have extensive experience in control room operations, management experience, and be PSIRA registered as Grade A. The candidate must also possess reliability, trustworthiness, and excellent communication skills.
Responsibilities:
Supervise and coordinate control room operations
Monitor CCTV cameras and alarm systems
Respond to security incidents and emergencies
Manage a team of control room operators
Ensure compliance with all security procedures and protocols
Maintain accurate records and documentation
Liaise with law enforcement agencies and other security stakeholders
Requirements:
Proven experience in control room operations
Previous management experience in a security setting
PSIRA registration as Grade A
Excellent communication and interpersonal skills
Detail-oriented and able to multitask effectively
Reliable and trustworthy
Ability to work under pressure and handle stressful situations
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