Controller: Export at Oceana Group Limited

Purpose of the Role

• The purpose of this role is to liaise with nominated shipping lines and ensure the correct management of export documentation for all contracts.

Key Job Outputs

• Liaise with nominated shipping lines, including booking cargo.
• Execute planned loading of export contracts with service providers.
• Execute instructions to the clearing agent.
• Draft export documentation accurately, check documentation and forward export draft documents to customers for final approval.
• Submit LC/CAD documents to the bank within required KPIs.
• Maintain continuous professional communication with international clientele regarding contract status updates and shipment details.
• Monitor the delivery and return status of containers.
• Maintain continuous communication with service providers.
• Manage export documentation for all contracts.
• Live and breathe the company values.

Required Qualifications and Experience

• Incoterms and LC knowledge are essential.
• At least 5 years’ experience in shipping and export control.
• Export qualifications will be beneficial.
• Knowledge of customs clearing and forwarding.
• Experience in customer relations and customer interactions.
• Computer literacy in MS Word, Excel, PowerPoint and Outlook at intermediate to advanced level.
• ERP system experience will be beneficial.

Essential Behavioural Competencies

• Good administrative skills and attention to detail.
• Good written and verbal communication skills in English; additional languages will be beneficial.
• Organised and professional working style.
• Accountable and adaptable to change.
• High values of integrity and confidentiality.
• Team player.
• Ability to work without supervision and use own initiative.
• Ability to follow through on instructions and assist fellow team members.

Knowledge, Skills and Attributes

• Strong administration and documentation management skills.
• Excellent attention to detail and accuracy.
• Strong communication and stakeholder engagement skills.
• Customer-focused approach.
• Ability to manage multiple priorities in a fast-paced environment.
• Professionalism, confidentiality and sound judgement.