Controller: Merchant Services Logistics and Procurement at Capitec Bank

Purpose Statement

• To execute and control the end-to-end logistics and procurement processes relating to Merchant Services Card Machines and mPOS devices.
• To maintain Card Machine and mPOS device stock details and enable the bank to determine and track location of devices.
• To take responsibility for the ordering and logistics of card machine peripherals.

Experience
Minimum:

• 2 – 3 years in a Procurement or Logistics role 
• SAP Logistics and Procurement experience is essential

Ideal:

• 3+ years in a Procurement or Logistics role 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Logistics or Commerce

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Logistics or Commerce

Knowledge
Minimum:

• Principles of customer service
• Logistics and Stock management processes
• Procurement processes
• Vendor management
• Card Machine / Transactional environment
• Knowledge on SAP (logistics and procurement) is essential

Ideal:

• Procurement and stock management
• Supplier management
• Asset tracking systems
• Capitec Bank products, systems and processes

Systems: 

• Postilion (Including TermApp Framework)
• Postilion Office (including MAS)
• S-track

Processes: 

• Merchant Administration General Rules
• Lost & Stolen Card Machines
• Merchant Pricing Policy (including annexures)
• Monitoring of POS Terminal Banking report
• Merchant Administration Stock Management
• Merchant TermApp Framework configuration
• Termapp Recon Report

Skills

• Negotiation skills
• Attention to Detail
• Planning, organising and coordination skills
• Problem solving skills
• Analytical Skills

Competencies

• Deciding and Initiating Action
• Adapting and Responding to Change
• Analysing
• Persuading and Influencing
• Presenting and Communicating Information
• Planning and Organising
• Coping with Pressures and Setbacks
• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record