Coordinator Social Media Community Management at MultiChoice

Purpose of the Position:

Responsible for providing support to the Heads of Departments at Showmax through effective communication, planning, handling information requests and performing administrative duties. Supporting and encouraging the company’s mission, vision, values, policies and procedures.

Discretion and confidentiality are essential attributes for a successful candidate.

Operational Delivery   

Support to HoDs:

• Maintain and provide a support service for the Heads’ daily schedule, including forward planning of their workload, diary management and coordinating and collating all relevant documentation
• Set appointments and meetings for the Heads as requested including regular one to one meetings with the Head’s direct reports
• Service meetings, including obtaining and preparing briefing materials and presentations, and taking minutes when requested/where necessary
• Respond and advise efficiently to all electronic or verbal enquiries for the Head and other staff, using your own initiative
• Liaise effectively with internal divisions and external organisations on behalf of the Head
• Ensure appropriate systems and processes are developed and maintained to support effective and efficient day to day running of the office
• Plan and implement hospitality arrangements for the Heads, including provision of hospitality for visitors
• Plan effectively, follow up and provide feedback on complex matters when applicable
• Support HoDs in running office projects
• Ensure accuracy of information

Company Events:

• Responsible for organising company events, departmental functions and team buildings
• Monitor the use of the budget for events, ensuring that costs do not exceed the allocated budget

Financial Administration:

• Ensure expense claims, purchase orders, invoices and relevant payments are processed correctly and on time on relevant Finance systems
• Active tracking of POs and payments throughout the payments lifecycle and ensure to provide updates to HoDs.
• Liaise with Finance department on requirements and reporting

Travel Arrangements:

• Responsible for assisting HoDs with travel arrangements
• Organise travel and preparing complex travel itineraries

Problem Solving:

• Resolve issues and requests in a proactive and effective manner.
• Anticipate problems and recommend a range of solutions. Always courteous and responsive when dealing requests from management and general staff
• Ad hoc requests

Qualifications

• Secretarial Diploma or Equivalent NQF Level 5 Qualification

Experience

• Minimum 3 years in providing management support at an executive level
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Previous knowledge and experience on Finance systems (e.g. SAP, Coupa etc) essential
• Ability to generate own story ideas - creativity, agility, lateral thinking, working knowledge of current trends
• Excellent written English
• Planning and organising
• Self-directed and highly organised
• Ability to work with cross-functional teams
• Able to engage at all levels

Technical Competencies (List the key technical competencies)

• Attention to detail
• Problem solving
• Accurate information gathering
• Travel Management
• Time Management
• Solid communication skills
• Conflict management

Behavioral Competencies (List the key behavioral competencies)

• Energy, drive and action orientated
• Ability to work independently and under pressure
• Pro-active orientation, i.e. to be innovative and creative in identifying problems and take appropriate action
• Strategic awareness
• Good interpersonal skills
• Accountability
• Flexible and adaptable
• Resilience and ability to work under prolonged pressure
• Teamwork
• Positive attitude
• Assertiveness
• Administration