Current Vacancies at Rectron South Africa

The purpose of the Microsoft Device Partner Sales is to take advantage of the Pro Device Refresh. Working with the Product manager from Lenovo/Acer/Asus/MSI to drive Pro device sales. Focus on Microsoft Copilot device sales increase into all Rectron Sales territories to drive the Windows Messaging which is creating the need for a Pro Device Refresh.

Primary Objectives:

Targets and reviews.

Ensure that all set targets across profitability, reseller recruitment, and reach are met across all product lines in Rectron business plan.

Sales and Business Development.

• Identify dormant partners in order to reactivate these partners purchasing.
• Regular meetings with Rectron’s strategic resellers to grow the business for Microsoft DSP, ESD, FPP, with a focus on driving Office attach on devices. Should the opportunity not be relevant for Microsoft DSP, ESD, FPP, pass that lead on to the RCT-Cloud team to activate through CSP business platform.
• Proactively plan business development activities alongside strategic resellers – Working directly with the Microsoft Product Manager and RCT-Cloud marketing specialist on availability of budget, viability of plan and execution of plan.
• Proactively work with resellers and the product manager to drive up frequency of transacting resellers (3+ sales per quarter), as well as average revenue per reseller
• Collaborating with Sales and Regional Managers and their respective team members to identify resellers with growth potential and plan an engagement plan for each partner identified.
• Collaborating with partners with engagement plans in place to identify new areas of opportunity amongst ends customers.
• Manage and maintain response to reseller and/or end customer queries in a timeous manner to uphold and maintain service levels in Rectron.
• Actively work with existing resellers to understand their business and to identify new opportunities to work with them to drive Office attach.
• Identify opportunities on Office 365 renewals, manage and maintain renewals with and ensure renewals through Rectron and captured and maintained.
• Set clear and realistic deadlines with customers on service delivery goals.
• Working closely with the Rectron support team is imperative to drive customer satisfaction levels and support turnaround times for after sales service levels.
• Work with the product manager to ensure the profitability of the business.

Administrative.

• Weekly activity report, including details of key deals, wins and challenges to be completed.
• Key KPI areas to be managed, maintained and regular tracking to be completed, as well as Rectron’s overall performance against these objectives
• Daily and weekly Performance tracking against required activity targets to be completed and shared.

RCT-Cloud team Accountability.

• Proactively assist colleagues where opportunities in the business are identified.
• Manage and maintain pipeline of future business, as well as engagements with resellers.
• Collaboration with marketing specialist to drive marketing activities, including, but not limited to floor days; spivs; promotions; incentives; reseller events.

Rectron Events.

• Plan and executing in person and/or digital events as with vendor requirements and planning.
• Proactively follow up on leads arising from Rectron events, post event with tracking and feedback.
• Attend Rectron events and drive networking and leads, identify new reseller opportunities.

Upskilling.

• Proactively use vendor portals to complete training. Maintain and stay up to date with the latest training and product information.
• Quarterly feedback to line manager on all completed training, both online as well as in person.
• Attend training sessions as required (in person and online)
• Stay up to date on RCT Cloud vendor roadmaps shared by Rectron product team, or available publicly on vendor websites and blogs.
• Provide training to resellers and staff as required.

General.

• Maintain a sound level of understanding across all Rectron’s products so that you can hold down a solid conversation with resellers.
• Report and feedback challenges to the line manager timeously.
• Complete any work-related tasks as requested by your manager.
• Maintain and grow on key and core competencies in the role.
• Regularly analyze Rectron’s sales and customer data to identify opportunities.
• Identify opportunities amongst broader customers.
• Stay abreast of market information to find new opportunities.
• Constant and regular call downs on reseller base

Communication.

• Communicate politely and effectively between internal and external stakeholders.
• Get back to stakeholders timeously.
• Manage expectations with stakeholders.
• Working successfully in a team environment.
• Deliver effective presentations.
• Organisation and Self-Management are key.
• Time Management is key. Prioritise of tasks at hand.
• Plan and organise
• Learn independently
• Work under pressure

Problem Solving.

• Listen and effectively analyse and solve problems
• Proactively find solutions to problems using all available resources
• Know when to ask for help from internal or vendor resources

Sales and Pipeline Management.

• Cold call
• Follow up on quotes
• Track quotes through the sales cycle
• Manage customer relationships
• Pipeline planning

PC Skills.

• Strong ability to effectively navigate and use a Windows based computer.
• Microsoft Word: proficient with formatting; typing up of documents.
• Microsoft Excel: proficient with pivot tables; v-lookup; filters; sums formulas.
• Microsoft PowerPoint: Putting together basic, neat presentations.
• Microsoft Outlook: Sending/receiving emails; out of office settings; scheduling meetings; attachments; scheduling conference calls.
• Microsoft Skype for Business and/or Teams: Sending/receiving message; joining conference calls; presenting webinars.
• Microsoft SharePoint: updating content; finding content across the organisation.

Key Performance Indicators.

Targets.

• Achievement of Rectron’s set targets on profitability, reach across all product lines and any additional strategic objectives
• Achievement of targets set on reach; dormant resellers reactivated; numbers of high frequency resellers

Administrative.

• Report back once per week, due by COB Mondays (or Tuesday in the event of a public holiday) – reporting must include:
• Tracking against your target for the month to date
• Forecast across each product line for the month.
• Pipeline across each productline.
• Activities completed for the previous week.
• Successes / challenges faced for the previous week.

Training.

• Regular training to be conducted to the Rectron sales teams.
• Regular training to be conducted to/at Rectron resellers.
• Regular drive and use of Microsoft’s online training tools at Rectron

Education/Qualification

• Minimum: Matric, University degree with either a business or information technology background preferable

Competencies & Skills

• Sales and Pipeline Management
• New Business Development
• Computer literacy and PC skills
• Effective Communication
• Organisation
• Problem Solving

Experience (experience required for the job)

• At least 3 years of experience in a sales environment, preferably one involved in solution selling

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Primary Objectives:

• Grow the Channel businesses using Rectron’s' portfolio of products
• Keep up to date knowledge on Rectron’s portfolio of products
• Submit reports as required by Rectron and its Vendors
• Maintain accurate reporting on all sales, performance and activity
• Participate in weekly conference calls with Vendors and/or meetings as required
• Increase Rectron’s product visibility amongst different vertical markets
• Identify new business opportunities turn them into Sales
• Build Relationships with key stakeholders in our customer businesses
• Project a positive image of the company in the competitive market & with valued
  customers.
• Work with channel partners, to understand market changes and demands.
• Set pricing to meet revenue and profitability goals
• Ability to communicate professionally within all areas of the company.
• Identify and liaise with marketing to define the go-to-market strategy, helping them understand the sales strategy of the company and the target customer.
• Exploit every opportunity to gain market share and increase revenues and profitability in line with the Company strategy
• Co-ordinate and work with the Regional Sales Managers
• Total focus on excellent customer service
• Quality of relationships and network of business contacts maintained
• Quality of ideas and recommendations to maximize business opportunities.
• Understand the competitive market, both supplier and Rectron competitors with regards to pricing, unique selling points, differentiators etc.
• Be a spokesperson for Rectron at specific events and on New business leadership with the press.
• Attend Industry and Vendor Functions and conferences and provide feedback on industry trends

Customer Relationships

• Identify and establish relationships with new potential customers
• Find new opportunities and present these to our key customers
• Work with other departments and internal colleagues to meet customer needs
• Assist all customers with queries, quotes and orders.
• Ensure that customers are up to date with all special offers and promotions
• Build good relationships with customers
• Evaluate and constantly improve on quality standards that will enhance customer experience and cost efficiency
• Understand the customer market, economy, sales trends, lulls and opportunities in the business, focusing on new business development and emerging markets
• It is extremely important that you spend the majority of your time in communications with customers in order to educate and advise them on strategies for their businesses.

Vendor Relationships

• Maintain good working relationships with Vendors
• Provide reports and information as required by Vendors
• Take part in weekly forecast meetings
• Attend Vendor monthly, quarterly reviews as required

Staff Management

• Make sure that each objective set to the team is achieved and measured and assess
  performance of your team on a half yearly basis
• Lead, Motivate, develop and direct your team, making sure that they are adequately equipped to perform their job roles and responsibilities.
• Make sure that your team is provided the necessary training needed in order to complete their role successfully to their maximum potential.
• Implement development programs that increase awareness and performance of your direct team
• Develop a team sales plan / KPI’s to ensure that all team members follow an agreed
  Strategy and that customer satisfaction is improved

Education/Qualification

• Matric

Skills & Competencies

• Strong business acumen
• A high level of communication skills, both written and oral.
• Strong presentational skills
• Thorough knowledge of the vision, mission and strategy development of Rectron
• Ability to think beyond the immediate perceived requirement of the customer.
• Able to responsibly delegate to others
• Able to understand and interpret analytical data
• Influential, confident and motivated
• Logical and decisive
• Encourage fellow co-workers
• Ability to handle stressful situations
• Meeting project deadlines
• Networking and negotiation
• Identifying opportunities and prospecting
• Closing Skills
• problem solving Identifying customer needs and challenges
• Good Market knowledge

Experience (experience required for the job)

• Minimum 3 years’ experience in Product Management, with specific emphasis on developing and establishing distribution channels
• Face to face customer interaction
• Experience with Vendors
• Team Management
• Minimum 3 years’ experience with Renewable Energy products and services
• Extensive experience in all aspects of Customer Relationship Management
• Strong understanding of customer and market dynamics and requirements
• Proven ability to drive sales teams
• Ability to successfully manage multiple projects from concept to delivery

Accountabilities
 

• Full ownership and accountability for Sales and Gross Profit plans for the new business within Rectron for the financial year
• Meet new customer targets
• Develop and implement an aggressive new business strategy that will be an integral part of the company strategic plan.
• Align all new business resources touching customers to ensure consistent engagement and achievement of the agreed sales goals (this includes Revenue, GP, Margin Contribution, Customer breadth and Product Ranging).
• Hold regular meetings the CEO / Sales Management Team to review
  Performance, communicate and organize training programs.
• Provide various management information reports, competitive analysis and market intelligence on sales activities.
• You will be measured on Revenue and stock holding as well as GP percentage and it is imperative that you manage this and make sure that it is communicated to all incumbent staff.
• Propose an overall budget, in conjunction with the executive team, to ensure success