Corporate Wellness Manager at Fidelity Services Group

Main Job Purpose:

• The purpose of the position is to manage and administer company policies and initiatives to promote the employee well-being physically, mentally, and/or financial health based on the comprehensive company health and wellness strategy.  Developing, implements and manage health and wellness programs within an organization to promote employee well-being and productivity.

Minimum Requirements:

• Grade 12 / NQF 4 or equivalent.
• Bachelor’s degree in Behavioural or Social Sciences at NQF 6 or similar.
• 3-5 years' experience as a Wellness Manager or in a similar role.
• 3 years managerial experience.
• Experience in the initiation, implementation, and management of Wellness programmes.
• Knowledge of health and wellness principles, practices, and resources.
• Presentation skills and above average Power Point proficiency.
• Proficiency in data analysis and reporting.
• Strong interpersonal and communication skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Familiarity with mental health resources and support services in the working environment and community.
• Ability to maintain confidentiality and professionalism in all interactions with employees.
• Commitment to promoting mental health and wellness in the workplace.
• Willing to travel where and when required.

Key Responsibilities/Jobs Objectives (Not limited to):

• Ensure that wellness days are organised to cover at least 5% of workforce.
• Ensure that all stakeholders for the wellbeing of the employee are present.
• Liaise with the Wellness Committee to set up dates for wellness days and places to cover in the financial year.
• Confirm with branches / business units 4 weeks before the event takes place.
• Work as per wellness days checklist in the arrangements.
• Invite other stakeholders in wellness days.
• Make final confirmation 5 days before the event that everything is in order.
• Liaise with service providers and work on increasing service providers that will add value to the wellness of the employees.
• Take pro-active initiatives in cases of pandemics, etc. that needs attention.
• All events in the calendar to be covered with an activity.
• Obtain the SA Health Calendar and use it as a base for wellness events.
• Send out wellness articles or organise activities for some of the days including a wellness day.
• Communication with Human Capital Community.
• Organising Microsoft Teams session on wellness topics identified.
• Ensure that all trauma counselling cases as per trauma counselling policy are processed accordingly.
• Ensure that all derivatives coming out of trauma counselling are dealt with.
• Check that all cases identified for trauma counselling as per company policy are forwarded to the service provider.
• Follow up to ensure that trauma counselling does take place.
• Deal with challenges that might arise and other developments that can emanate in the process.
• All claims to be paid.
• Make a list of all claims pertaining to fractures, loss of limb, disability, and deaths.
• Assist in getting medical documentation.
• Ensure that COIDA submit claims.
• Follow up on payments.
• Offer wellness assistance in all incidents.
• Ensure that the Wellness Initiatives Committee is functional.
• Ensure that HC Managers and other stakeholders are involved in wellness.
• Setting up a Wellness Initiatives Committee and its guidelines.
• Setting up wellness structures as and when required.
• Compilation of weekly, monthly and quarterly reports as per requirements.
• Compiling a weekly report based on needs of business
• EXCO report on wellness monthly.
• TSEC, Fidelity Cares, EB and Group SHE Committees reports on wellness quarterly.
• Success in the running of initiatives.
• Drive initiatives with medical benefits service providers.
• Include FSG internal initiatives in Wellness days namely Fidelity Cares, Fidelity Foundation, Umsuka Wemali, Khula Nathi, etc.
• Actively add value in sub-committees.
• Doing and analysing the survey plus action on outcomes.
• Positive input in sub-committees to make initiative a success.
• Setting up a wellness survey.
• Running the survey and analysing outcome.
• Action outcomes.

Competencies/Skills:

• Adaptability and flexibility
• Collaboration and teamwork
• Development of self and others
• Internal and external customer focus
• Leadership and assertiveness
• Communicating information
• Analysing challenges and resolving issues.

Deadline:15th August,2025