Credit Control Associate - Cape Town at Apex Group

Key purpose of job  

To support cash collection activities for all Apex subsidiaries by ensuring regular communication  with clients in order to ensure bills are settled to terms. Working closely with Group Treasury to  ensure transparent reporting of key performance metrics (e.g. days-sales-outstanding), and  helping Group formulate collection phasing by entity based on historical performance.  

Credit Control  

• Contacting customers to follow up on outstanding payments based on various aged debtors reports from around the business.
• Monitoring outstanding payments and keeping track of customer correspondences, so that action can be taken on delinquent balances – in consultation with Group Treasury.
• Liaising with client-facing teams on long outstanding invoices to ensure aged invoices are re-issued to clients effectively and new invoices are distributed in a timely manner.
• Reconciling invoices sent to clients to invoices raised in the systems and payments received at bank to ensure aged receivables reflects the latest working capital position for the Group.
• Be instrumental in the creation of dashboards and summary reports demonstrating collections progress in various jurisdictions.  

Budget Responsibility  

• None;  

Individual Requirements  

• Challenging and probing for excellent results;
• Consults and communicates with stakeholders, using knowledge of the business to ensure that decisions are made in line with business objectives;
• Strong interpersonal skills, confidently and credibly representing Apex with a myriad of different clients;
• Excellent team working skills;  

Qualifications and Experience  

• Experience in debt collection- preferably a Credit control department and a large organisation.
• Good reconciliation and allocation skills.
• Must be highly organised with good verbal and writing skills. (firm and professional)
• Persistent and must be able to handle high volume of transactions.
• Good Microsoft Office skills particularly Excel (Sharepoint) and Outlook
• Experience with accounts packages (MS Navision desirable) bookkeeping, processing etc
• Attitude and Skills (Please indicate any essential attributes)  

Enables  

• Has inviting manner which encourages people to interact
• Team player and proven ability to support team members  

Delivers  

• Responds calmly to pressure
• Does what they say they are going to do