Credit Control Manager at Feedem

Job Advert Summary

• We are currently recruiting for an experienced, meticulous, and diligent Credit Control Manager to manage a team and to implement all the necessary processes relating to the companies’ policies and procedures.
• This position would form part of our Finance/ Admin department, situated at our regional offices in Bellville.

Job Advert Summary

• We are currently recruiting for an experienced, meticulous, and diligent Credit Control Manager to manage a team and to implement all the necessary processes relating to the companies’ policies and procedures.
• This position would form part of our Finance/ Admin department, situated at our regional offices in Bellville.
• Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.
• We provide a wide range of catering and associated services to clients in all industries.
• We customise our catering and services according to their needs.
• Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.
• We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

Minimum Requirements

• Qualification in Financial Accounting or related field
• No less than 5 years proven managerial experience in managing a team (pref . credit control team)
• Ability to reach deadlines, KPI’s and implementation processes
• Proficient in Full MS office package
• Experience in multi- skilled fast paced environment
• Systems experience essential
• Valid Drivers license and own vehicle

Duties and Responsibilities

• Financial Planning and Budget Management
• Compile the budget for the financial year in alignment with operational needs within the area allocated
• Develop and implement credit control strategies and policies, monitor the credit worthiness of clients, and make decisions regarding credit limits and payment terms.
• Analyse and report on the credit control function, providing insights and recommendations to operation.
• Provide guidance to the credit control team to ensure timely collection of outstanding debts.
• Review and perform credit references for new applicants
• Review and report on Aged Debtors
• Collection of Debt through calling and client visits
• Verification and approval of invoices and credit notes
• Ensure accurate allocation and matching of payments from the Bank Statemen
• Maintaining clearing of 1661 account
• Account reconciliation
• Updating and maintaining client statements
• Managing Write-Offs and Bad Debt Provisioning
• Preparation and submission of claims and liquidation
• Managing relationship with High-Risk Accounts
• Managing client portals
• Produce weekly and monthly ops and management report
• Clear and effective telephonic and written communication skills
• Adhoc projects

Risk Management and Compliance (standardised)

• Ensure compliance with credit control regulations and guidelines
• Maintain compliance with South African labour laws and company policies
• Formulation and management of credit policy.
• Regular review of process and procedures to reduce debt.
• Stay updated on industry best practices and trends in credit control

Leading and People Management

• Provide leadership and guidance to direct reports – Debtors Clerk within Organisation.
• Provide guidance and support to the direct reports, ensuring high-quality work and timely completion of tasks.
• Create a conducive environment which translates into productivity and high morale within the Organisation
• Inspire direct reports and team members to deliver on key performance areas.
• Management of labour turn over or attrition and the department.
• Lead and manage the end-to-end performance management process for direct reports bi-annually.
• Leading the focus on talent to instil value creation for high value contributors.
• Lead and manage the Talent Management Process within the organisation by identifying successors on key roles
• Create and implement strategies in collaboration with HR to evaluate and maintain employee satisfaction
• Drive Transformation and B-BBEE initiatives within the department to ensure sustainable alignment to the company goals.

Manage Internal and external relationships

• Build and maintain effective support structure, relationships across multi-functional departments within the organisation for seamless interactions.
• Keep relevant parties informed to encourage operational effectiveness and efficiency.
• Support and collaborate with all Operation Managers and Heads of Departments within the organisation and prioritising related requests and proposals with regards to the elements in Credit Control.
• Maintaining relationships with service providers by reviewing and following up with supplier maintenance forms in workflow monthly
• Effective engagement with external key stakeholders and provision of high levels of service.
• Maintains good relationships with internal and external stakeholders by engaging them frequently

Closing Date

• 2025/08/01