Credit Controller at Adams & Adams

Description

Accounts Receivable Management

• Follow up on outstanding payments and escalate overdue accounts to relevant stakeholders.
• Keep debtor days to a minimum and consistently meet monthly collection targets.
• Investigate and resolve unapplied payment matters.
• Crunching of credit notes, Unapplied Cash & Trust accounts
• Trust Transfers
• Process refunds
• Request write-offs and WHT journals in accordance with firm policy.

Client Communication & Case Management

• Record all client communications and collection activities in the Case Management System (CMS).
• Liaise professionally with clients, staff members, and partners to resolve queries and maintain strong relationships.
• Collaborate with relationship attorneys to support collection efforts and resolve billing issues.
• Maintain accounts and ensure that client details are up to date

Billing & Statements

• Manage consolidated billing and finalize prebills for designated accounts.
• Distribute special statements to clients within the first four working days of each month.

Team Support & Administration

• Provide backup support for absent Credit Controllers when needed.
• Assist with departmental ad-hoc duties as required.
• Attend to Debtors mailbox
• Reporting
• Vendor form completion
• Maintain client account details up to date

Qualifications and Experience

• Matric or equivalent qualification
• Minimum 3 years Credit Controller or Junior Bookkeeping experience

Other

• Clear Criminal and ITC record