Credit Controller - CapeTown at Engen

Purpose of the Job

To maximise the collection of accounts receivable and ensure accuracy of customer statements, thereby minimising bad debts and contributing to the company's cash flow

What You'll Have Done Before

• NQF Level 6 (Diploma in Credit Management)
• 3 years’ experience in Credit management (within Commercial or Manufacturing Credit environment)
• Credit experience in the Oil Industry

What You'll Be Doing

• Ensure transparent and clear query resolution and collection process by driving root cause analysis and set-up necessary corrective/ counter measurements, whilst ensuring effective communication to customer on status of resolution and action to be taken
• Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained
• Managing a transparent and clear collection process and maintain records of pro-active collections activities
• Ensure that all customer statements are accurate and reconciled, by conducting rigorous checks on all related documentations in line with processes and procedures
• Foster sound working relations with internal and external customers
• Manage process for escalating risks where appropriate in a timely manner
• Manage a transparent and clear collection process, including risk management and mitigation of risk
• Operate within credit risk framework, policies and procedures and maintain records of internal controls
• Ensure that all payments are correctly allocated and in line with Customer Remittances where applicable