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  • Posted: Apr 21, 2022
    Deadline: Not specified
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    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a be...
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    CRM Delivery lead

    The opportunity

    EY is looking for a Microsoft Delivery Lead (Senior Manager/Director) to join our team. This is a technical role managing the Implementation team to ensure the timely delivery of quality solutions to clients’ while ensuring that the financial goals of the organization from the projects are met. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide them with a unique perspective on how they must continue to innovate and remain competitive with technologies.

    Your key responsibilities

    You will have implementation experience of multiple enterprise-wide technology projects. High-level understanding of Microsoft Azure and working knowledge of Microsoft platform technologies. Working within a team environment, manage multiple projects, and adapt to change. Proven ability to manage multiple teams located across different geographical regions for a single project. Proven ability to influence and lead cross-functional teams in an environment of competing interests and limited resources. Strong client management skills and experience working with enterprise clients.

    Skills and attributes for success

    How your skills and experience will make an impact:

    To qualify for the role, you must have

    • Bachelor’s degree or diploma with IT, Finance or Business Administration
    • 15 or more years of related work experience in a Global Firm with specialization in an enterprise-wide CRM technology.
    • Minimum of 5 years’ experience in managing CRM implementations.
    • Agile certification as Scrum Master or Product Owner.
    • Experience in product development and delivery framework especially Agile framework, DevOps practices and micro services
    • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills.
    • Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry-specific business and technology functions

    Ideally, you’ll also have

    • Certification by the Project Management Institute (PMI), PMP is preferred, but not essential.
    • Microsoft Dynamics Certifications 

    Method of Application

    Interested and qualified? Go to Ernst & Young Global Limited (EY) on careers.ey.com to apply

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