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  • Posted: Mar 15, 2024
    Deadline: Not specified
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    Measured Ability (MASA) Companies have been in the recruitment business for over three decades, and have evidenced the successful placement of hundreds of thousands of candidates throughout South Africa and the African continent as well as the Middle East. Our specialist operations and payroll teams administer and manage thousands of contingent employees acr...
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    Customer Experience Executive - Johannesburg - North

    Key requirement

    • Relevant qualifications
    • Valid driver's license
    • At least 2 years of experience in a customer interfacing role
    • MS Office suite

    Key responsibilities

    • Monitor all customer care communication on WhatsApp group's to ensure that you are fully aware of deliverables and expectations
    • Effective communication in ensuring that all requests to customer care are replied to in a timely manner with feedback in terms of next steps
    • Arrange the drivers for pickups-public transport clients coming form outside destinations
    • Advise the client on the customer service survey process
    • Open file and accurately complete FICA administration and insurance
    • Daily reports: Natis, comeback, vehicle condition and loyalty reports

    Method of Application

    Interested and qualified? Go to Measured Ability Group of Companies on webapp.placementpartner.com to apply

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