Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Sep 6, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com

  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
    Read more about this company

     

    Customer Service/Call Handler

    About the Job

    The Role:

    • Taking inbound calls in a professional manner; handling and overcoming objections in a professional and effective manner; adhering to targets; taking inbound calls from an international customer base; handling both internal and external email correspondence to and from clients in line with quality standards; working towards resolution time periods, quality standards and targets

    Targets (weekly/monthly and incentive attached to this)

    • Reaching call resolution timeously
    • Reaching targets on a daily, weekly and monthly basis
    • Adherence to schedule
    • Meeting quality assurance selected targets
    • Meeting all agreed KPI`s
    • Develop excellent relationships with all stakeholders

    Days of work: Mon to Sun 24/7 (rotational roster, varied shifts – see below )

    Method of Application

    Interested and qualified? Go to Collinson on www.collinsongrouptalent.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Collinson Back To Home
Jobs You Might Be Interested in

Related Companies Hiring Now

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail