Customer Service (Internal Sales Coordinator) at PPG

CORE ACTIVITIES WILL INCLUDE:

• Processing of sales orders.
• Preparing picking and packing lists.
• Arranging logistics for customer collections, local deliveries and exports via road freight, ocean freight and airfreight.
• Invoicing of sales orders for local and export sales.
• Documentation control for returns, credits and debit notes.
• Planning and processing of tinting works orders.
• Ensure customer profiles remain updated inline with PPG Export Compliance rules.
• Preparing quotes and proforma invoices for customers.
• Professionally manage correspondence between PPG and external stakeholders.
• Interact with local and regional commercial teams.
• Provide support and backup for other customer service and administrative personnel.

PERSONAL CHARACTERISTICS:

• Hands-on and a self-starter with a strong work ethic.
• Have good communications skills and interpersonal skills.
• Have good planning and organisational skills.
• Handle stress and work well under pressure in a dynamic environment.
• Be emotionally mature.
• Be a team player in a matrix environment.
• Experience on SAP B1 or similar required.
• Five years of proven experience in a similar role.
• Minimum Grade 12 certificate.