Customer Service Manager - Greenstone at Pick n Pay Stores Limited May, 2025

- Customer Service Manager - Greenstone at Pick n Pay Stores Limited
- View Jobs in Sales / Retail / View Jobs at Pick n Pay Stores Limited
Posted: May 8, 2025

Deadline: Not specified
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Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent. Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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Customer Service Manager - Greenstone
- Job Type Full Time
- Qualification Matric
- Experience 1 year
- Location Gauteng
- Job Field Customer Care
Minimum Requirements
- Matric/ Grade 12 (attach certified copy to application)
- Must have a valid South African ID
- Must have a valid Driver’s license code 08
- 12 – 18 months face-to-face customer service experience
- Must be successful in at least 2 competency based interviews
- Must be flexible and willing to be transferred between stores
Key Responsibilities

Customer Service  
- Informal and formal feedback 
- Customer Complain Chart 
Store Standards 
- SOPs 
Communication 
- Informal and formal feedback 
Training 
- Customer Complaints Chart 
- Store Audits 
Social Responsibility
- Informal and formal feedback 
- Local Newspaper 
Administration 
- Informal and formal feedback 
Ad-hoc Projects 
- Project Plans 
Leading Self 
- Informal and formal feedback 
- Individual Performance Agreement (IPA) 
- Personal Development Plan (PDP) 
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Method of Application

Interested and qualified? Go to Pick n Pay Stores Limited on picknpay.wd3.myworkdayjobs.com to apply

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Customer Service Manager - Greenstone at Pick n Pay Stores Limited

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