Customer Supply Manager at Nokia

• Customer Supply Manager is accountable for the end to end management of Customer purchase orders including pre-sales support, customer order management and delivery execution.
• She/He coordinates activities and communication to make sure key stakeholders are informed of critical tasks and actions driven to meet commitments to our customers.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
As part of our team, you will:

• Be accountable for validation and registration of Customer POs (Sales mode, ERP, OM team)
• Manage Customer orders from order intake till invoicing including procurement, delivery and invoicing in full compliance with SOX and Nokia processes 
• Coordinate deliverables from Order Management, Supply Chain and Transportation team
• Manage hardware delivery issues in collaboration with Supply Chain and Customer team
• Build a strong network with local NI team to understand the delivery challenges ahead and provide support in time
• Develop and drive continuous improvement/automation and digitalization initiatives

 
KEY SKILLS AND EXPERIENCE
You have

• 0-2 years of experience in Supply Chain/Operations processes 
• Able to manage complex businesses ensuring communication with all key stakeholders 
• Strong focus on Customer satisfaction and good business understanding
• Able to manage activities under pressure and critical deadlines
• Good communication