Customs & Excise Cadet Learnership Programme (X80) 12 Months Contract at The South African Revenue Service (SARS)

Job Purpose

• Embark on a 12-month learning journey designed to build practical experience and develop relevant skills in line with the Customs & Excise Operations Cadet Programme.
• To successfully complete the SARS Customs Cadet Learnership Programme in order to gain exposure, develop skills and knowledge, and contribute to the effective delivery of Customs & Excise operations.

Education and Experience

Minimum Qualification & Experience Required

• NQF Level 4 with Mathematics and or Accounting
• 1 years' experience in an administration/ logistics/ customer service environment
• South African Citizen.
• Valid driver's licence (Code B/EB).
• Willingness to work shifts, weekends, public holidays and overtime where operational requirements demand.
• Willingness to be deployed nationally to Customs operational environments, including land border posts in remote areas, airports, seaports and inland operational offices.
• Willingness to undergo security screening, criminal record checks, qualification verification and integrity assessments.
• Physically fit and able to work in an operational environment.
• Computer literacy and proficiency in Microsoft Office applications.
• Age criteria: 18 - 35 years to specifically attract the youth

Minimum Functional Requirements

• Must have a basic overview of some Customs & Excise environment.

Job Outputs:

Process

• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Assist with administrative tasks within the relevant division.
• Attend to information requests received and send to the relevant department to source information.
• Communication of transactional outputs and queries in area of work. 
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Ensure quality of work content, minimise mistakes and continuously improve quality and standards.
• Ensure that all basic queries are resolved timeously, in line with provided procedures and guidelines and escalate unresolved issues.
• Follow and adhere to individual learner activity manual for the division or business unit.
• Identify and analyse type of information requested.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Keep up to date records of completed work.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.

Client

• Understand job service requirements in order to meet client expectations.

Finance

• Perform own work well to reduce costs and save money.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Ask for support or training to improve the quality and standard of own work.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Interact positively with groups or teams as required

Behavioural competencies

• Accountability
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Organisational Awareness
• Fairness and Transparency
• Honesty and Integrity
• Trust
• Respect
• Attention to Detail
• Analytical Thinking

Technical competencies

• Administrative Support
• Business Knowledge
• Data Collection and Analysis
• Efficient Improvement
• Functional Policies and Procedures
• Records and Achieve Management
• Reporting
• Service Delivery
• Standard operating procedure compliance
• Customs Systems Products

Deadline:30th September,2026