. Data Centre Manager at Reflex Solutions May, 2023 | MyJobMag
 
Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 23, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com

  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Reflex Solutions is an owner managed business that has vast in-house experience and skills in networking and IP telephony. We provide a full range of ICT solutions to our clients: Connectivity Communications Cloud Carrier Services Security Operations Centre Fractional CIO End User Computing


    Read more about this company

     

    Data Centre Manager

    We are looking for a highly skilled Data center manager to join our Carrier and Access team. The successful candidate will be responsible for the provision of day-to-day Data Centre service operations using best practices and standards, which includes overseeing equipment maintenance, inventory, customer service and contractor management. They will be responsible to lead in planning, designing, and implementing strategic plans to ensure Data center capacity meets existing and future requirements. The ideal candidate for this role will have both technical and commercial experience.

    Duties and responsibilities:

    • Responsible for equipment maintenance tasks such as managing and installing custom upgrades for clients, replacing cables, components, and accessories
    • Management of Data Centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime. This includes capacity management of assets under safe operating design parameters.
    • Management of Data Centre cabling infrastructure supporting 99.99% uptime
    • Active participation in new Data Centre builds or expansions
    • Conduct working methods to ensure zero capacity incidents, and to maintain agreed PUE levels
    • Ensure that records, drawings, and schematics of the Data Centre environment/s are maintained
    • Evaluate the best practices for design and maintenance
    • Manage working methods to ensure that all SLA are achieved
    • Ensure that planned and corrective maintenance is carried out according to predefined standards and schedules
    • Improve current processes, and introduce automation with aim towards simplification
    • Manage escalated support calls and lead appropriate internal technical resources and/or 3rd party vendors to resolution
    • Monitoring and alerting of all critical components
    • Ensuring comprehensive Root Cause analysis are completed for all incidents/outages
    • White space capacity planning
    • Quick responses to potentially critical situations
    • 3rd party vendor management and service delivery
    • Active involvement in network, physical and cyber security matters
    • Supervise a team of technicians to ensure smooth operation of the facility
    • Identify and manage risks with regards Reflex’s information assets & systems. This includes risks in regards confidentiality, availability, and integrity
    • Ensuring compliance with internal policies and regulations
    • Ensure client satisfaction by providing an optimal level of customer service, in line with company objectives
    • Meeting of defined client survey and reporting targets
    • Problem/incident/request management
    • Process improvement
    • Change and incident management
    • Ensure a full DRP plan is implemented, documented and tested
    • Reporting accurately, as per agreed format, quality, and timelines
    • Open to provide after-hours support as needed for significant issues
    • Ensure compliance is maintained incorporating industry best practices
    • Ensure Data Centre facilities best practices are enforced, maintained, and improve
    • Ensure data Centre cleaning standards are enforced and maintained
    • Implement company and departmental policies, processes, and work instructions as per the agreed quality and timeline/RFS
    • Risk identification and mitigation
    • Keeping of a risk register
    • Ensuring adherence to all relevant standards and policies
    • Active involvement in all audits
    • Strong adherence to process
    • Ensure that inter-departmental OLA’s (Operational Level Agreement) are met

    Minimum requirements and experience

    • Matric certificate
    • Electrical and/or mechanical qualification preferable
    • Cabling qualification preferable
    • Minimum 5 years relevant Data Centre management experience
    • Extensive knowledge on Data Centre environments and critical infrastructure systems e.g., Cabling, Cooling and Power
    • Experience of Data Centre KPIs (incident ticket related matters, time to solve tickets, physical security, infrastructure metrics, staff, safety, overall operations)
    • Experience with technical project management
    • Experience with monitoring and managing of budgetary spend including forecasting expenditure
    • Experience with Commercial and Budgetary reporting
    • Excellent verbal and written communication skills
    • Excellent technical abilities
    • Proactive problem-solving ability
    • Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
    • Ability to work productively in cross-functional teams or resourcefully and independently as an individual
    • Outstanding organizational skills, ability to prioritize effectively

    Method of Application

    Interested and qualified? Go to Reflex Solutions on reflexsolutions.bamboohr.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Reflex Solutions Back To Home
    View Current vacancies at Reflex Solutions
Jobs You Might Be Interested in

Related Companies Hiring Now

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail