Data Steward at PricewaterhouseCoopers (PwC)

THE ROLE

The Data Steward is a business representative who is ultimately accountable for determining, describing and enforcing the business rules, definitions and processes for collecting and ensuring the quality of data. For long-term success, this effort should be supported by the establishment of a cross-functional governance body (Data Stewardship Governance Committee) to ensure that data is managed as an asset.

PRINCIPAL ACCOUNTABILITIES

There are three core functions to a data steward and data quality role:

• Governance - Data Stewards are responsible for establishing and managing data governance and quality processes in the territory by:
• Running routine checks on data contribution and consumption
• Reviewing processes performed by the DQ
• Reporting data quality metrics to the SteerCo    
• Lifecycle management - Data Stewards manage data collection, data enrichment and system entries. In particular:
• Initial entity setup of data to be contributed to source GCD and GPD prior to approval and contribution
• Review and approval prior to contribution
• Ongoing management of the data following contribution
• Ownership model – Data Stewards are responsible for management and maintenance of the following activities:
• Maintain DQ level 1 reviews in the local MDM (or equivalent) system
• Manage the consumption of source data by the local MDM (or equivalent) system
• Manage the contribution of local MDM (or equivalent) system data to Source
• Manage reporting and notifications
• Support data disputes and resolutions with respect to the territory ownership

KEY KNOWLEDGE & SKILLS

• Business knowledge: Data stewards must understand the business direction, processes, rules, requirements and deficiencies
• Business-area respect: They need to influence business decisions and gain business-area commitments
• Analysis: When faced with multiple options, they must examine situations from many angles
• Facilitation and negotiation: They must facilitate the proponents of conflicting viewpoints to arrive at a mutually satisfactory solution
• Communication: Stewards need to effectively convey the business rules and definitions and promote them with the business areas as well
• Proven track record in a similar role
• Project management experience in challenging and diverse work teams
• Exceptional interpersonal skills with the ability to add value, influence change, innovate, visualize and drive results
• A good knowledge of PwC's risk management policies, independence rules and systems will be an advantage
• Leadership qualities
• Passion for process improvement
• Solutions orientated
• Ability to handle complexity and uncertainty
• Excellent communication and interpersonal skills and the ability to work as part of various teams are various levels
• Ability and willingness to provide mentorship and guidance to junior staff members
• Advanced Excel skills (pivot tables, PowerPivot, etc.), advanced SQL and advanced master data management
• High attention to detail when performing analysis
• Capable of communicating and collaborating with key business stakeholders in a professional and timely manner
• Deep understanding of database technology, integration, and usage
• Strong analytical skills, detailed and process-oriented
• Ability to create and report on data metrics using visual representation
• Ability to work as part of a team and drive results
• Strong written and verbal communication skills

MINIMUM QUALIFICATIONS

• Bachelor's degree in business administration, computer science, or management information systems. 
• Degree should include courses in statistics, management information systems, decision making, and communication. 
• Database management, information security, project management, and data systems design would be advantageous 

EXPERIENCE 

• 8 -12 years of experience with data and complex data management
• Experience in developing key documentation, user guides, and other necessary training materials
• Experience in cross-training team members and key business users