DC-Health -Telesales Consultant(Park Square) at Discovery Limited

Job Description 

• Identifying sales opportunities. 
• Answering inbound calls timeously and making required outbound calls 
• Co-ordination of own administration  
• Maintaining accurate details and statistics of all queries 

Key purpose 

• This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Health telesales. 

Key Outputs 

The successful individual will be required to perform on, but not limited to the following key outputs: 

• Achieve Health Sales target 
• Communication to members telephonically via fax and email 
• Attending to general administration 
• Conduct Financial Needs Analysis 
• Achieve quality target 
• Overcome objections 
• Adhering to service level agreements 

Personal attributes and skills 

The successful individual will be required to demonstrate the following competencies:  

• Target Driven 
• Team Player 
• Goal orientated 
• Self-motivated 
• Ability to perform under pressure 
• Adapt to change 
• Persuasiveness 
• Resilience/Tenacity 
• Sound Time Management 
• Self-managed 
• Attention to detail 
• Ability to learn quickly and apply knowledge 
• Speak fluently (accent neutral) English/Afrikaans 

Qualification & Experience 

• Matric  
• At least 1year sales experience, preferably in an outbound telesales environment  
• Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage 
• PC literacy, email, word, excel 
• Tertiary qualification an advantage 
• NQF5 and RE5 qualification