Dealer Sales Admin Manager at WeBuyCars

Job Description

Job Summary:

• We are seeking a highly organised and detail-oriented individual to join our team as a Dealer Sales Admin Manager.
• The successful candidate will be responsible for supporting the national dealer sales team in all administrative tasks, including processing orders, handling inquiries, and maintaining accurate sales records.
• The candidate will also play a key role in communicating with our dealer partners across the country to provide them with excellent service regarding general administration requests, account queries, and after-sales support.
• This role requires strong communication skills, excellent time management, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Maintain accurate and up-to-date records of sales transactions
• Assist with sales report generation and analysis
• Coordinate with internal departments to ensure smooth order processing
• Provide administrative support to the national dealer sales team as needed
• Manage and track dealer inquiries and provide timely responses

Organise the admin team to support our dealer partners in terms of:

• Account access and queries
• NaTIS documents
• Transport requests
• Payments of vehicles bought
• After-sales assistance to dealers with cancellation and refund queries
• Onboarding new dealers and educating dealer partners on our systems, processes, and rules
• Business development for new and existing dealers to ultimately grow our sales per month

Qualifications:

• Previous experience in sales administration or customer service
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Detail-oriented and able to multitask
• Experience in the automotive industry is an advantage

Education and Experience:

• High school diploma or equivalent required
• Bachelor's degree in business or related field preferred

Package includes:

• Market-related salary
• Discovery Life Insurance
• Momentum FundsAtWork Provident Fund
• 15 Days Annual Leave