Dealer Sales Administrator – Transport Coordination at WeBuyCars

Purpose of the Role:

• We are looking for a proactive and detail-oriented Administrator to join the We Buy Cars Dealer Sales Team. The successful candidate will play a key role in coordinating and expediting vehicle transport arrangements for our nationwide network of dealers. This role ensures smooth, efficient, and timely transport scheduling, ultimately improving dealer satisfaction and sales team performance.

 Key Responsibilities:

  Transport Coordination:

• Arrange and confirm vehicle transport with our logistics/transport partners for dealer purchases.
• Ensure transport bookings are made promptly post-sale to avoid delays.
• Track vehicle movements and update relevant stakeholders on ETAs or delays.

  Communication & Liaison:

• Serve as the primary contact point for dealer transport requests and transport related queries.
• Maintain clear communication between branches, dealer sales executives, dealers, and transport service providers.
• Provide regular status updates to the Dealer Sales team on transport progress.

  Administrative Support:

• Maintain accurate records of all transport bookings and handovers.
• Assist with data entry, bookings, invoicing, and documentation related to dealer deliveries.
• Ensure compliance with internal processes and transport SLAs.

 Process Improvement:

• Identify and escalate bottlenecks or delays in the transport process.
• Suggest workflow or system improvements to increase speed and efficiency.
• Collaborate with the logistics and IT teams to streamline transport tracking and feedback loops.

Ideal Attributes:

• Highly organized with attention to detail.
• Solutions-driven and able to think on your feet.
• Comfortable working in a fast-paced environment.
• Customer-service orientation with a professional attitude.

Minimum Requirements:

• Matric (Grade 12) required.
• Relevant certificate/diploma in administration or logistics is advantageous.
• 2+ years administrative experience (Automotive, logistics, or transport coordination would be beneficial).
• Strong computer literacy (MS Office - especially Excel; experience with internal transport or CRM systems is a plus).
• Excellent communication and interpersonal skills.
• Ability to work under pressure, prioritize effectively, and meet deadlines.