Debt Counsellor at Fidelity Services Group

Job Description
Key Roles of a Debt Counsellor:

• Assessment: Evaluate the consumer's income and expenses to determine if they are over-indebted, as described by Nedbank.
• Negotiation: Liaise with creditors to reduce interest rates and extend repayment periods to make installments affordable, according to
• Restructuring: Create a formal repayment plan, often formalized by a court order, protecting the consumer from creditor legal action.
• Consolidation: Combine multiple debt repayments into a single monthly payment.
• Protection: Advise clients, handle legal paperwork, and protect assets like homes or cars from repossession, as discussed on the National Debt Counsellors website.
• Finalization: Issue a clearance certificate once all debt (excluding home loans) is repaid to clear the consumer's credit record, as explained on the National Debt Counsellors website.