Debtors Controller at Astute

Provide quality debit control services in compliance with external legislative and internal company requirements for the Astute Finance team in order to ensure effective, efficient and accurate credit control operations.

Responsibilities

Finance and Debit Control policies, procedures and standards implemented (Premium collection and allocation)

• Ensuring the effective collection and correct allocation of premiums in compliance with company standards
• Ensuring debtor days improve
• Ensuring unresolved outstanding premiums are kept to a minimum.
• Ensuring that all monthly and audit reports for the specific areas of responsibility are accurate and comply with company audit requirements
• Process accurate and well-presented invoices as per company requirements and communicate these to clients
• Attend to account queries in compliance with company standards.
• Process cash book transaction
• Prepare selected general ledger accounts and reconcile
• Communicate immediately on any procedural problems

Adhere to service standards and provide quality service delivery

• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party
• Proactively suggest improvements in customer service and relations where applicable.

Engages with others in line with organisational guidelines, policies, culture and values

• Align own behaviour with the organisation culture and values.
• Share and transfer process and systems knowledge to colleagues.
• Collaborate and work with the broader HR Team to deliver required service levels.
• Actively participate in the team to ensure expectations and company objectives are achieved.
• Ensure achievement of own performance expectations.
• Actively share information with other team members regarding successes, issues, trends and ideas
• Actively participate in own professional development and career path.

Qualifications

• BCom or Finance Diploma
• Matric Certification
• Minimum 2 years experience in Debtors Control
• Previous Exposure to any Financial System will be advantageous
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written, verbal and collaboration skills