Department Manager at H&M

Job Description

Do you have a passion for developing both business and people through teamwork? Are you ready to take on the challenge of a major part of maximizing profit and supporting commerciality at H&M? Is your leadership style based on inspiring, motivating, developing and coaching others?

As Department Manager at H&M, you are responsible for achieving the Sales & Profit goals in your Department by creating a plan to deliver a Great Customer Experience.

You ensure to Make a Difference for colleagues in your department by constantly focusing on succession planning, talent and leadership development and structured performance management, based on result, values and leadership

Job responsibility including but not limited to:

• You regularly analyze and follow up your department’s Sales & Profit KPIs and take actions accordingly to maximize results

• Together with your Store Management team, you set the hours plan for your department in line with the sales budget

• You plan and prioritise actions together with your team that have a clear impact on sales

• You evaluate and manage the performance of team, including having dialogues, putting quality   development plans in place, giving feedback and following up and taking actions to improve performance and develop your team

Qualifications

• Min 3 years of  senior retail management experience, including direct supervisory experience or comparable management role experience

• Exceptional customer service and interpersonal skills

• Ability to be proactive to drive sales by creating selling opportunities

• Ability to work strategically, tactically and operationally

• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity

• Strong merchandising skills with the ability to drive the business through creativity and extensive retail knowledge

Additional Information

Please note that we will be using virtual screening and interviewing tools for this vacancy.

We know that diversity is what makes us strong. Our teams should consist of great mix of people that share and combine their knowledge, experiences and ideas. It leads to a positive impact on how we address challenges, what we perceive possible and how we choose to relate to our colleagues and customers all over the world. Therefore, recruitment processes will take Employment Equity plan under careful consideration.