Personal Assistant: Head Forensics at Road Accident Fund

Purpose of the Job: 

Reporting to the Head: Forensics, the successful incumbent is responsible for providing an end to end effective, efficient and responsive administrative and secretarial service in the office of the Head: Forensics.

Key Performance Areas

Provide Office Management Support in the Respective Office

• Screen phone calls, enquiries and requests, as well as handling them when appropriate.
• Identify items that need personal attention, respond to the appropriate ones directly and redirect selected emails to the direct reports or other departments for resolution.
• Facilitate the processing of memorandums for approval.
• Keep up to date with administrative changes organizationally and ensure adherence and compliance requirements.
• Coordinate the submission of all required reports for timeous submission.
• Ensure quality standard on all the documentation prior enroute for further handling.
• Coordinate the submission of reports to and from different higher offices.

Provide clerical Support in the Assurance and Monitoring Office

• Process documentation with confidentiality at all times.
• Prepare travel arrangements for the department.
• Assist and coordinate departmental projects.
• Ordering stationery and office equipment.
• Create and manage purchase requisitions and ensure timeous payment of purchase orders.
• Administrate SCM or procurement related processes.

Correspondence and Document Management

• Act as the first point of contact in the office and ensure effective running of the office.
• Administer briefing papers, reports, charts and presentations.
• Report, review and quality assure all documents that are submitted for the units attention.
• Develop and maintain document management system (Electronic and manual).
• Handle the office filling.
• Manage internal and external correspondence on behalf of the unit.
• Track and follow up on memorandums and related documents.
• Monitor and track office budget in support of the respective area.

Meeting Management

• Prepare facilities for scheduled meetings, events and arrange refreshments, if required.
• Manage diary and schedule meetings and appointments.
• Take minutes in meetings as and when required.

Qualifications and Experience

• A National Diploma in Public Administration/ Management/ Office Management/ Administration or related  qualification.
• A certificate in relation to the functional discipline will be an added advantage.
• At least 3 years' working experience as a Personal Assistant/ Secretary or in a similar environment of which 1 year should have been rendered for Senior Management.
• Excellent working experience in MS Office.
• SAP experience will be an added advantage.

Technical and Behavioral Competencies Required

• Planning, organizing and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Excellent report writing.
• Planning and organising skills.
• Excellent professional communication (Verbal and Written).
• Knowledge of the PFMA.
• Excellent working knowledge of MS Office.
• Attention to detail and accuracy.
• Office management.
• Diary management.
• Secretarial Administration