The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cov...
Purpose of the Job:
Reporting to the Senior Manager: Acquisition Management, the successful incumbent is accountable for supply chain tactical and operational planning, sourcing and category management planning, innovation, governance and risk management, execution and delivery management. In addition, the incumbent will develop capabilities and effectively plan and lead supply chain operations and excellence through supporting in the development and implementation of appropriate supply chain practices. Enablers and measurement tools as well as to manage and mitigate for commercial risks associated with the tender management process.
Key Performance Areas
Procurement of Quality goods and Services at Best Possible Price Through the Tender Process
- Review processes resulting in final procurement.
- Review supplier vetting.
- Engage in supplier negotiations.
- Liaise with internal customers to determine the business requirement for the development of the sourcing pipeline (framework contracts, panels, strategic sourcing arrangements etc.).
- Oversee the preparation for the BEC evaluation process, the BSC team to prepare comparison matrix on the generic criteria requirements as per the TOR (e.g. Regulatory, BEE, Value Adds, etc.).
- Oversee the development of a comprehensive TOR document to allow for a competitive process within the market place.
Effective and Efficient Procurement and expediting Goods and Services as per Service Level Agreement
- Provide training on SCM processes.
- Develop appropriate procurement metrics and targets for sourcing with respective programmes.
- Implementation and awareness building on procurement policy, procedures, process, templates, delegations and performance metrics etc.
Monitor, Review and Manage Compliance to the Relevant Policy, Procedure and Terms of References and Other Regulations Governing SCM Operations
- Review and sign-off all RFP documents for accuracy and completeness.
- Provide advisory role in BSCs/BECs to ensure consistency of practice and compliance.
- Quarterly review and assurance assessment of following:
- Compliance to policy, procedures and ToR’s (informed by deviation report, other transactional analysis and records management status).
- Annual training/orientation sessions on Policy, Procedures, ToR’s and risk management.
- Nature of Audit queries – no audit qualifications or significant matters detected.
- Legal matters or Disputes on record – No legal matters arising due to improprieties detected during SCM processes.
- Design, develop, align and implement tender management standards, templates and process across the business.
- Management of BU’s as per SLA.
- Develop, agree and effectively implement service levels timelines with programmes for respective transaction types with clear role definition and control requirements.
Reporting and Record Keeping
- Report process performance against SLA (weekly/ monthly)
- Report on deviations (quarterly):
- retrospective transaction’s.
- deviations from process.
- single source.
- Monthly report on RFPs.
- Trend analysis on procurement transactions (spend information) – report on non-contract spend, spend off contract as well as the inclusion of recommendations to inform sourcing pipeline.
- Sign off all reports for submission.
- Maintain accurate records for all RFP’s – recording and placing on record all decisions/actions taken.
Promote Strong Customer Service Orientation and Delivery
- SLA assessment and customer (All BU’s) feedback on rating.
- Dealing and resolving process and customer queries in an expedient and competent manner – 100% resolution within the timelines for each case.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
- Assist BU’s in developing sourcing strategy in line with DMP.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
- Manage relationships with service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on Time.
- Communicate with all levels of stakeholder contact.
- Represent the Fund in relevant external activities, events and reports.
- Represent the Fund in relevant external activities and events.
People Management
- Ensure the sourcing, development and retention of a high-performance team.
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
- Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Supply Chain Management/ Financial Management/ ICT related qualification.
- Postgraduate in Supply Chain Management/ Financial Management/ ICT related qualification will be an added advantage.
- Member of Chartered Institute of Purchasing and Supply (CIPS) would be an added advantage.
- Relevant 6 - 8 years’ experience in Procurement of which 2 years must have been on management/ supervisory level/ area of expertise.
- Experience with SAP Procurement module or a similar ERP system.
- Experience in ICT related Procurement and Tenders.
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Purpose of the Job:
- Reporting to the Senior Manager: Acquisition Management, the successful incumbent is accountable for the effective management of acquisitions relating to quotations for RAF.
Key Performance Areas
Acquisition Management
- Negotiate prices and terms of agreements with suppliers on behalf of RAF.
- Manage market research to identify potential suppliers who could meet RAF's needs.
- Review bids from suppliers to ensure that they conform to specifications and are complete.
- Work with internal departments to develop budgets and plans for projects involving large capital expenditures.
- Coordinate with legal counsel to ensure that contracts adhere to all legal requirements.
- Ensure effective management of acquisitions.
Reporting
- Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
- Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
- Manage relationships with service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on Time.
- Communicate with all levels of stakeholder contact.
- Represent the Fund in relevant external activities, events and reports.
People Management
- Ensure the sourcing, development and retention of a high-performance team.
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
- Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Qualifications and Experience
- Bachelor's Degree/ Advanced Diploma in Finance/ Supply Chain Management related qualification.
- Postgraduate in a Finance/ Supply Chain Management related qualification will be an added advantage.
- Relevant 6 - 8 years’ experience in an Acquisition Management related environment dealing with quotations of which 2 years must have been on a management/supervisory level/ area of expertise.
- Experience in procurement/ supply chain management within SoEs will be an added advantage.
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Purpose of the Job:
Reporting to the Senior Manager: Employee Relations, the successful incumbent is accountable for the management of prosecutions against employees who have committed misconduct or are incapacitated due to poor performance or ill-health.
Key Performance Areas
Corporate Initiation
- Ensure misconduct cases in formal disciplinary hearings are initiated.
- Ensure incapacity hearings are initiated.
- Guide the preservation of the integrity of documentation and/ or information to be used as evidence.
- Guide the preparation of disciplinary hearing plans for submission to senior management.
- Ensure available evidence is analysed and guide the development of misconduct charges for approval by senior management.
- Manage the consultation and management of witnesses for formal disciplinary hearings.
- Lead employer evidence and cross examine employee witnesses for escalated cases.
- Guide team in the draw-up and presentation of closing arguments and aggravating factors.
- Lead employer evidence at CCMA.
Misconduct Awareness
- Manage the identification of areas of misconduct.
- Guide line managers on the reporting of internal control breakdowns.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Prepare and submit Employee Relations reports as and when required to provide progress updates and/or inform management decisions.
- Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
- Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on Time.
- Communicate with all levels of stakeholder contact.
People Management
- Ensure the sourcing, development and retention of a high-performance team.
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF. Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.
Qualifications and Experience
- Bachelor's Degree/ Advanced Diploma in Employee Relations/ Labour Relations or Human Resource Management related qualification.
- Postgraduate in Employee Relations/ Labour Relations or Human Resource Management related qualification will be an added advantage.
- Relevant 6 - 8 years’ experience in an employee relation related environment of which 2 years must have been on a management/ supervisory level/ area of expertise.
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Purpose of the Job:
Reporting to the Head: Forensics, the successful incumbent is responsible for providing an end to end effective, efficient and responsive administrative and secretarial service in the office of the Head: Forensics.
Key Performance Areas
Provide Office Management Support in the Respective Office
- Screen phone calls, enquiries and requests, as well as handling them when appropriate.
- Identify items that need personal attention, respond to the appropriate ones directly and redirect selected emails to the direct reports or other departments for resolution.
- Facilitate the processing of memorandums for approval.
- Keep up to date with administrative changes organizationally and ensure adherence and compliance requirements.
- Coordinate the submission of all required reports for timeous submission.
- Ensure quality standard on all the documentation prior enroute for further handling.
- Coordinate the submission of reports to and from different higher offices.
Provide clerical Support in the Assurance and Monitoring Office
- Process documentation with confidentiality at all times.
- Prepare travel arrangements for the department.
- Assist and coordinate departmental projects.
- Ordering stationery and office equipment.
- Create and manage purchase requisitions and ensure timeous payment of purchase orders.
- Administrate SCM or procurement related processes.
Correspondence and Document Management
- Act as the first point of contact in the office and ensure effective running of the office.
- Administer briefing papers, reports, charts and presentations.
- Report, review and quality assure all documents that are submitted for the units attention.
- Develop and maintain document management system (Electronic and manual).
- Handle the office filling.
- Manage internal and external correspondence on behalf of the unit.
- Track and follow up on memorandums and related documents.
- Monitor and track office budget in support of the respective area.
Meeting Management
- Prepare facilities for scheduled meetings, events and arrange refreshments, if required.
- Manage diary and schedule meetings and appointments.
- Take minutes in meetings as and when required.
Qualifications and Experience
- A National Diploma in Public Administration/ Management/ Office Management/ Administration or related qualification.
- A certificate in relation to the functional discipline will be an added advantage.
- At least 3 years' working experience as a Personal Assistant/ Secretary or in a similar environment of which 1 year should have been rendered for Senior Management.
- Excellent working experience in MS Office.
- SAP experience will be an added advantage.
Technical and Behavioral Competencies Required
- Planning, organizing and coordinating.
- Personal mastery.
- Emotional wisdom and decision making.
- Ethics and values.
- Excellent report writing.
- Planning and organising skills.
- Excellent professional communication (Verbal and Written).
- Knowledge of the PFMA.
- Excellent working knowledge of MS Office.
- Attention to detail and accuracy.
- Office management.
- Diary management.
- Secretarial Administration
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Purpose of the Job:
Reporting to the Senior Manager: Forensics Investigation, the successful incumbent is responsible for conducting forensics investigations in the respective area into fraudulent matters such as claims lodged, medical fraud, corruption, bribery, collusion or cybercrime against the RAF. In addition, the incumbent will provide management advice on internal control weaknesses and improvements.
Key Performance Areas
Forensic Investigation into Fraud and Related Crimes
- Assess a matter to determine whether there is possible fraud.
- Manage the planning and coordination of investigations as assigned by senior management.
- Manage the application of the approved investigation methodology during investigation/s.
- Manage and provide investigation capability into complex and noncomplex investigations on claims fraud, medical fraud, corruption, bribery, collusion, cybercrime, or misconduct.
- Manage investigations progress.
- Quantify financial losses on the investigated case.
- Report control failures identified during the investigation to the relevant management.
- Manage case status changes in line with the anti-fraud policy or investigation methodology.
- Provide litigation support (testifying at disciplinary hearings, CCMA, court), and assist law enforcement agencies as and when they require help.
- Manage the maintenance of chain of custody.
- Manage reporting of criminal cases to the law enforcement agencies and keep proper records thereof.
Project Investigations
- Manage the administration, planning and execution of fraud investigation assignment.
- Approve resource needs: available budget, vehicles number of team members / time required.
- Conduct cost analysis.
- Planning and monitoring of team activities and investigation outputs during investigation assignment.
Administration
- Allocate investigation files.
- Conduct quarterly inspections.
- Monitor the team’s time sheets.
- Manage the maintenance of the case register/ case management system.
- Address all business unit audit findings and implement effective measures to manage the control environment in the FID and maintain clean audit in the region.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, methodology, anti-fraud and corruption strategy, fraud response plan, department operational plan and applicable standard operating procedures (SOPs).
- Keep up to date with effective policy and practice execution strategies.
- Ensure that all employees in the team know and understand the investigation legislative framework and RAF policies.
Reporting
- Provide monthly performance report against the operational plan.
- Provide investigation outcomes feedback to management in the region.
- Compile submissions and memorandums as and when required.
- Quality review investigation reports and adhere to the applicable standards and guidelines.
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder Management
- Build and maintain strategic partnership with business unit managers in the respective areas.
- Provide technical and administrative management to the forensic investigation team in the respective areas.
- Engage and communicate the FID mandate to internal and external stakeholders to ensure that they understand the responsibility of the FID unit.
- Recommend corrective actions to senior managers to improve their processes and controls to prevent similar incident of fraud from reoccuring in the future.
- Communicate with all levels of stakeholder contact.
People Management
- Ensure the sourcing, development and retention of a high-performance team.
- Manage the recruitment of the operational workforce in line with employment equity targets.
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
- Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.
Qualifications and Experience
- Bachelor’s degree/ Advanced Diploma in Commerce (Bcom Accounting, Internal Audit, Financial Mangement, Risk Management, BCom Law, Forensic Accounting, Economics and Information Systems), Forensic Science or LLB.
- Postgraduate related qualification in Accounting, Auditing, Financial Management, Risk Management, Law, Information Technology/ Information systems, Forensics, BCompt Honours will be an added advantage.
- Certified Fraud Examiner (CFE) or Forensic Practitioner (ICFP) will be an added advantage.
- Relevant 6 - 8 years’ experience in forensic investigation into white-collar crime (such as but not limited to healthcare or insurance claim fraud, corruption, bribery, forgery and counterfeit, identity theft) of which 2 years must have been on a management/ supervisory level.
Technical and Behavioral Competencies Required
- Communication.
- Network and alliances.
- Planning, organising and coordinating.
- Ethics and values.
- Change Management.
- Risk management.
- Stakeholder development and relations.
- Reporting.
- Microsoft office Packages
- Conflict Management
- Negotiation skills.
- People management.
- Demonstrable understanding of the Criminal Procedure Act and law of evidence.
- Demonstrable experience of working with law enforcement agencies.
- Demonstrable experience of litigation support (Testifying at disciplinary hearings, CCMA and court).
- Investigation management skills.
- Problem analysis and judgment.
- Computer literacy.
- Statistical analysis.
- Demonstrable ability to plan, execute and control case management.
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Purpose of the Job:
Reporting to the Head: Forensics, the successful incumbent is accountable to conduct organizational wide forensics investigations into fraudulent matters such as claims lodged, medical fraud, corruption, bribery, collusion or cybercrime against the RAF. In addition, the incumbent will provide management advice on internal control weaknesses and improvements to the organisation.
Key Performance Areas
Conduct Investigations into Fraud, Corruption, Bribery, Collusion Conducted by External Parties or Combination of Internal and External Parties
- Develop and update procedures for reporting suspicious activities.
- Analyse the reported allegations.
- Oversee and provide investigation capability into complex and noncomplex investigations on claims fraud, medical fraud, corruption, bribery, collusion, cybercrime, or misconduct.
- Monitor investigations progress and provide progress to the relevant stakeholders.
- Quantify financial losses on the investigated case.
- Report control failures identified during the investigation to the relevant management.
- Approve case status changes in line with the anti-fraud policy or investigation methodology.
- Provide litigation support (testifying at disciplinary hearings, CCMA, court), and assist law enforcement agencies as and when they require help.
Recommend business areas where trends and patterns should be detected and Fraud Deterrence.
- Identify business areas that are highly exposed to fraud.
- Analyse the fraud detection reports and execute the investigation plan on flagged outcomes.
- Ensure proper and effective communication of investigation successes to ensure maximum deterrence.
Strategy Development and Operational Planning
- Provide technical and strategic leadership and administrative management to the Forensic Investigation Department (FID).
- Guide implementation of the overall strategic plan for the department.
- Guide the implementation of specific key performance indicators and measures against outcomes detailed in the departmental strategic plans and annual performance plans (APP).
- Address all business unit audit findings and implement effective measures to manage the control environment in the FID and maintain clean audit.
- Guide the development and implementation of the department’s operational plan that ensures alignment with the organization’s annual performance plan (APP).
Policy Review and Implementation
- Oversee the development and implementation of anti-fraud policy, anti fraud and corruption strategy, fraud response plan, investigation methodology and applicable standard operating procedures (SOPs) for the business unit and ensure effective execution of policy and practices.
- Collaborate with appropriate structures to ensure effective execution of investigations guiding documents (anti-fraud policy, anti fraud and corruption strategy,fraud response plan, investigation methodology).
- Ensure that all employees in the team know and understand the investigation legislative framework and RAF policies.
Reporting
- Quality review investigation reports and adhere to the applicable standards and guidelines.
- Provide monthly performance report against the operational plan and APP to management
- Provide quarterly reports to oversight structures
- Ensure development of functional reporting systems, project or performance reporting for management.
- Manage the implemenation and operation of the case management system.
Financial Management
- Ensure that the periodic financial and strategic goals of RAF as well as the performance expectations of the various teams are achieved.
- Report and review operations financial and non-financial goals.
- Ensure sufficient internal control measures are implemented for adherence to PFMA, RAF and other relevant legislation and regulation.
- Manage, monitor and control the business unit’s budget expense.
Stakeholder Management
- Engage and communicate the FID mandate to internal and external stakeholders to ensure that they understand the responsibility of the FID unit.
- Build and maintain strategic partnership with business unit managers and heads of departments.
- Maintain proactive and progressive relationships with external stakeholders.
- Represent the Fund in relevant external activities and events.
- Communicate with all levels of stakeholder contact.
- Interact with counterparts in the industry to learn and share knowledge.
People Management
- Ensure the motivation, cohesiveness, and alignment of the organization’s team members.
- Ensure Implementation of human capital processes and procedures to control or regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Qualifications and Experience
- Bachelors Degree/ Advanced Diploma in Commerce (Bcom Accounting, Internal Audit, Financial Mangement, Risk Management, BCom Law, Forensic Accounting, Economics and Information Systems), Forensic Science or LLB.
- Postgraduate related qualification in Accounting, Auditing, Financial Management, Risk Management, Law, Information Technology/ Information systems, Forensics, BCompt Honours or Masters.
- Certified Fraud Examiner (CFE) or Forensic Practitioner (ICFP).
- Certified Anti-Money Laundering Specialist (CAMS) will be an added advantage.
- Relevant 9 - 10 years’ experience in forensic investigation (such as but not limited to fraud, corruption, bribery, forgery and counterfeit, identity theft) of which 3 years must have been on a management level in managing a team.
Technical and Behavioural Competencies Required
- Strategic capability.
- Business and financial acumen.
- Compliance and governance.
- Leadership agility.
- Client Service Orientation.
- Policy conceptualization and formulation.
- Risk management.
- Service delivery innovation.
- Reporting.
- Very good knowledge of Criminal law.
- Very good knowledge of litigation support (Testifying at disciplinary hearings, CCMA and court).
- Very good knowledge of working with law enforcement agencies.
- Very good knowledge of working with Financial sectors (Banks).
- Very good knowledge in developing investigation methodology, anti-fraud policy, fraud prevention plan/ anti-fraud strategy.
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Purpose of the Job:
- Reporting to the Manager: Payroll, the successful candidate is accountable to ensure that salaries are paid on time, accurate and to the correct beneficiaries.
Key Performance Areas
Processing of Payroll
- Process the monthly HR and Payroll inputs on SAP such as allowances and deductions.
- Capture annual salary increases, pay progression and performance bonus payments.
- Identify salary overpayments and ensure recovery thereof.
- Advice employees on RAF benefits and salary structuring.
- Check and validate the IRP5’s data before they are distributed to employees.
Records Management
- Manage payroll filing system and ensure safe keeping of Payroll documents both electronically and manually in line with the RAF file plan.
- Manage the archiving of Payroll related records.
Reporting
- Compile internal and external reports as per business requirements and in line with external stakeholder’s requirements.
System Compliance
- Conduct SAP end user system tests.
- Conduct system audits and identify system gaps.
- Ensure compliance of SAP Payroll systems with the Business policy, processes and procedures.
Stakeholder Relations
- Handle salary queries.
- Assist with inquiries and requests for information from both internal and external stakeholders.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Finance/ HR or related qualification.
- SAP HR/ Payroll Certification will be an added advantage.
- Relevant 3 years’ experience in a Payroll/ HR Administration environment.
- Experience in SAP HR/ Payroll Functional Modules.
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Purpose of the Job:
- Reporting to the Senior Manager: Business Analytics and Continuous Improvement, the successful incumbent is responsible for providing strategic business analysis services to the organisation. This includes working closely with different business units to gain in-depth understanding of business unit service offerings, business processes, strategy roadmaps and documenting solutions required to address business challenges.
Key Performance Areas
Business Analysis and Reporting
- Conduct data analytics and business analysis activities within RAF for improved performance and efficiencies.
- Conduct data analysis, data collection systems and other strategies that optimise statistical efficiency and quality.
- Provide improved or enhanced RAF processes and systems based on analytic outcomes.
- Conduct research activities and analysis to come up with business solutions.
- Keep up-to-date with advancements in the business analytic field.
Business Process Improvement
- Develop tools to enable continuous process improvement within the RAF.
- Implement process maps, flow diagrams and related documentation for redesigned processes.
- Conduct thorough diagnosis of business processes and operations, document and present recommendations and provide detailed assessment of cost, benefits and risks.
- Facilitate workshops and projects with stakeholders and partners to ensure that the right outcome is delivered (e.g. business processes).
- Analyse and improve business processes.
- Facilitate Business process mapping and modelling.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
- Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.
Stakeholder Management
- Develop and run business analysis awareness initiatives.
- Engage with relevant internal stakeholders during disaster recovery.
- Facilitate communication with all levels of stakeholder contact.
- Engage proactively with key stakeholders incl. organised labour and attorneys etc.
People Management
- Ensure the sourcing, development and retention of a high-performance team.
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF. Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.
Qualifications and Experience
- Bachelor's Degree/ Advanced Diploma in an Information Systems or a Business Analysis, or Business Management, or Data Modelling and or Statistics related qualification
- Postgraduate in an Information Systems or a Business Analysis, or a Business Management, or a Data Modelling and or Statistics related qualification will be an added advantage.
- A formal qualification or certification in Business Analysis or Process Analysis will be advantageous.
- Relevant 6 - 8 years’ experience in a Business Analysis or Process Analysis related environment 2 years must have been on a management/ supervisory level/ area of expertise.
- Experience in Business Architecture related environment will be an added advantage.
Technical and Behavioral Competencies Required
- Resilience.
- Network and alliance.
- Employee engagement.
- Ethics and values.
- Change management.
- Critical and innovative thinking.
- Policy conceptualisation and formulation.
- Risk Management.
- Stakeholder development and relations.
- Reporting.
- Expertise in data analysis.
- Excellent excel and database BI tools.
- Ability to engage in multiple initiatives simultaneously.
- Ability to develop use cases with comprehensive narrations.
- Knowledge of Business Process Management (BPM).
- Ability to model processes using BPM notation.
- Ability to extract data requirements, as well as construct data dictionaries, context diagrams and data flow diagrams.
- Ability to use different business modelling tools.
Method of Application
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