Assistant Director: Change Management at North West: Department of Community Safety & Transport Management

REQUIREMENTS :

• Grade 12 Certificate or equivalent. National Diploma / Bachelor’s Degree (NQF level 6/7) qualification in Public Management / Public Administration / Administration / Industrial Psychology / Human Resource Management as recognised by SAQA Three (3) to five (5) years relevant working experience in Change Management of which two (2) years must be at a Supervisory (salary level 7/8) Level. A valid driver’s license.
• Knowledge: Knowledge of Public Service Regulations, Public Service Act, Public Finance Management Act, Treasury Regulations and HR practice and procedures. Knowledge of DPSA resolutions and guidelines. Change Management tools, principles and methodologies. Customer Care (Batho Pele Principles).
• Skills: Good Communication Skills (Verbal and Writing), Good Interpersonal, report writing, Project Management, Presentation, and facilitation skills. Computer Literacy. 

DUTIES :

• Coordinate the integration of Service Delivery Improvement Plans. Monitor the coordination of Change Management Engagement Programmes.
• Coordinate the implementation of Batho Pele programme within the Department. Monitor the Coordination and preparation of Departmental Annual Citizens Report.
• Conduct individual and organisational climate and culture surveys. Manage all performed administrative activities and key responsibilities of staff.