Deputy Director: User Demand Management (Border Management Authority and Others) Ref No: 2022/141 at Department of Public Works (DPW)

Key Purpose: The incumbent will serve as an interface between Department of Public Works and the assigned client department/s at Head Office level. He/ she will coordinate internal stakeholders across various disciplines during various phases of the asset management life cycle with a view to giving premium client service and to increasing client satisfaction.
CENTRE: Head Office (Pretoria)
REQUIREMENTS :

• A three year tertiary qualification (NQF level 6) in Marketing & Communication, Legal & Public Administration, and Built Environment disciplines.
• Appropriate management experience as an Assistant Director in key accounts management, preferably at a strategic office level within the Public Services Sector.
• Strong supervisory ability with an emphasis on strong strategic planning and reporting, programme management, diversity management, sound budgeting and financial management.

Knowledge:

• Key Account Management (KAM), Government Immovable Asset Management Act (GIAMA), Infrastructure Management Development System (IDMS), Service Level Agreement (SLA), Memorandum of Understanding (MOU), Works Control System (WCS); Property Management Information System (PMIS), Public Finance Management Act (PFMA), Treasury Regulations, Financial Management and Administration,
• Technical knowledge of the Built Environment, Programme and Project Management,  Property and Facilities Management, Occupational Health and Safety Act (OHSA), Construction Regulations, Procurement & Supply Chain Management Processes and Systems (SCM), Human Resource Development and Management (HRDM).

Skills:

• Drafting Service Level Agreement, Service Level Agreements, Memorandums of Understanding (MOU), Performance Development & Management, Research, Analysis, Report and Minutes Writing, Presentation (Power-Point, Excel, Word, etc.),
• Verbal Communication,
• Advanced Numeracy& Computer Literacy,
• Ability to Work Under Pressure,
• Perform Training
• Workshops (Research, Organize, Coordinate & Present) to DPWI Staff and Clients,
• Willingness to adapt work schedule in accordance with office requirements.
• Dispute and Conflict Management.

DUTIES :

• Manage the strategic accommodation requirements of the Border
• Management Authority and Other Departments (clients) portfolio in alignment with GIAMA.
• Assist and train clients in the compilation of User Asset
• Management Plans (U-AMP) and provide guidance on the Custodial Asset
• Management Plans (C-AMP) supported by Property Performance and management (PP&M) unit.
• Obtain and verify the strategic accommodation requirements (U-AMP) of clients to determine correctness.
• Attend budget planning and (re)allocation meetings.
• Liaise with relevant internal stakeholders (i.e. Regional Offices, Finance, Property Performance and Management, Town Planning Services, Portfolio Analysis, Technical Services, Real Estate Management, Construction Project Management, Facilities Management,
• Precinct Planning and Development, etc.) to ensure proper planning, implementation and management of the client requirements.
• Liaise with the clients, Finance (Budget Planning and Financial Accounting) to ensure availability of funding for the client strategic accommodation requirements, and ensure alignment to the Medium Term Expenditure Framework (MTEF).
• Issue general information requests, Pre-Design Information Requests (PDIR) and Procurement Instructions (PI) requests to relevant internal stakeholders.
• Liaise with internal and external stakeholders on all matters relating to the strategic requirements of the client.
• Verify data integrity on the Works Control System (WCS) and the Property Management Information System (PMIS).
• Control and monitor project budgets with MTEF allocation for Capital Works,
• Planned Maintenance and Lease projects.
• Compile and develop quality client specific portfolio reports and distribute to clients monthly.
• Co-ordinate, convene and chair management meetings (i.e. Client Liaison Forums, Joint Task Teams,
• Infrastructure Sub-Task Team, Special Project Steering Committees Directorate Operations Management, etc.) and develop meeting agenda, minutes and reports. Co-ordinate and attend progress site meetings with relevant internal and external stakeholders.
• Provide excellent management support to the Director User Demand Management with general office functions including the accommodation portfolio of the clients.
• Manage the Sub Directorate User Demand Management (Sub-Directorate) and undertake all administrative functions required with regards to Financial Management and Human Resource Administration.
• Establish, implement and maintain efficient and effective Communication and Client Relationship Management networks with clients.
• Develop and manage the Sub-Directorate’s Financial Plan, Annual Performance Plan, Operational Plan, Work-plan, Performance Development
• Plan and report on progress ad-hoc/monthly/ quarterly/ annually where applicable as required.
• Develop, implement and maintain administrative processes to ensure proper control of work.
• Compile and submit all required administrative reports. Chair and serve on task teams as and when required.
• Manage the procurement and utilisation of asset functions for the SubDirectorate. Plan, allocate, monitor, report and ensure quality control of all work performed by employees in the Sub-Directorate.

SALARY : R882 042 per annum, All inclusive salary package. (Total package to be structured in accordance with the rules of the Middle Management Service)

ENQUIRIES : Mr S. Ngcobo, Tel: (012) 406 1935/ 1264