Deputy General Manager - Rustenburg at Orion Hotels & Resorts

Responsibilities:

• Assist the General Manager in developing and implementing strategic plans to achieve organizational goals
• Manage day-to-day operations and ensure optimal efficiency and productivity
• Supervise and provide guidance to department managers to ensure smooth functioning of various departments
• Lead and inspire staff to deliver excellent customer service and maintain high levels of employee engagement
• Monitor financial performance and work with the finance department to analyse data, set budgets, and make recommendations for improvement
• Oversee compliance with company policies, legal regulations, and health and safety standards
• Collaborate with the General Manager to identify opportunities for growth and development, and implement plans to achieve them
• Act as a liaison between senior management and staff to facilitate communication and promote a positive and inclusive work environment

Requirements:

• Bachelor's degree in Business Administration, Hospitality Management, or related field
• Proven experience in a managerial role, preferably in the hospitality or service industry
• Excellent communication and interpersonal skills
• Strong leadership abilities and the capacity to motivate and inspire a diverse team
• Proficiency in financial management and data analysis
• Knowledge of industry trends and best practices
• Ability to multitask, prioritize, and problem-solve in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays as needed