Designer, Learning & Development, People & Culture, Personal and Private Banking at Standard Bank Group

Job Description

• To contribute to a positive workforce experience through innovative learning solutioning to address business requirements.
• Partner with relevant stakeholders on allocated projects; driving efficiencies, agility & commercial viability by optimising technology in the design & development of integrated learning solutions.
• Interpret future requirements & shifts in CoE practice, implementing end-to-end solutions, prioritising & ensuring alignment of CoE initiatives implemented, to address needs.

Qualifications

Minimum qualifications

• Degree in Social Science or equivalent.
• A Graphic Design qualification will be highly advantageous

Experience required

• At least 5–7 years of relevant workplace experience in Learning Design, including the effective use of AI-driven technologies to design, develop, and optimise learning interventions.
• In depth experience collaborating with key stakeholders and business leaders around learning experiences and enhancements to gain an understanding of their requirements to inform design methodologies and approaches; use deductive and inductive research and analytics approaches to inform design content which supports a positive learning experience.
• Prior experience contributing suggestions on the design and content of learning technology, taking into account the various end user segments across the enterprise and ensuring that it is in line with group standards and Corporate Identity, to support a positive, seamless, digitally enabled and integrated user experience of the technology.
• Must have experience in assisting with rectifying any technical queries regarding access to both the content libraries as well as the digital platforms, as they occur, to meet the needs of the user and enable business leading learning experiences through simple and agile experience platforms.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Learning Technology
• Solution Delivery
• Solution Design and Development
• Teaming
• Workforce Insights