Desktop Assessor - Motor and Non-Motor Talent Pool at Discovery Limited

Key Purpose

• To investigate and validate non-motor and/or motor claims to determine validity based on the Discovery Insure contract.

Areas of responsibility may include but not limited to

• Motor and Non-Motor validation within predetermined mandates.
• Accurate compiling of reports with findings and recommendations for line management to make an informed decision
• Quantify Motor and Non- Motor losses accurately and facilitate the process between the broker and/or client.
• Attending weekly claims forum meetings.
• Liaise with Service Providers and provide back office support to claims consultants.

Personal Attributes And Skills

• Analytical
• Negotiation
• Conflict handling
• Communication (written and verbal)
• MS office
• Investigation and interviewing

Education And Experience

• Matric (Essential)
• Minimum of 3 years’ motor and/or non-motor short term insurance experience (Essential)
• Minimum of 1 year claims motor and/or non-motor short term insurance investigation experience outside of Discovery Insure (Essential)
• Degree (advantageous)
• Successfully completed or currently busy with an in-house Assessor Development programme (Essential)