Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
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Technical support of Guidewire Suite and Thunderhead technology (includes usage of hardware, software, databases, and the management and support thereof - including upgrades, resolving vulnerabilities and understanding and driving software patching)
Administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.
Monitoring and management of hardware & software resource performance (CPU, Memory, Disk I/O, etc.) across all environments
Installation of software (from operating systems through to applications) across non-production environments while liaising with GTI for formal or production environments
Support patching and vulnerability management of servers across all environments
KNOWLEDGE & EXPERIENCE
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.
Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Turnaround time
Relevant Tertiary IT qualification
At minimum a 3 year diploma
Extent (years) and nature of experience required
Up to 5 years’ experience in a technical environment dealing with maintenance and operational support – includes software and infrastructure support
Ability to read code and troubleshoot issues
SKILLS
Working experience with Linux, Java, SQL Database, distributed web applications
Experience with Docker, Atlassian Suite, Bamboo
Up to 5 years’ IT development experience in Java as well as infrastructure support and maintenance
Experience in application development, support and release management
Experience in messaging middleware, web services, SOAP, REST, SOA, ESB, SMTP, FTP, secure FTP
Research and presentation skills
Ability to write technical instructions in the use of programs and / or program modifications
Competent in problem solving and troubleshooting at application and networked infrastructure levels
Communication of technical guidance and instruction to team members
Ability to write technical instructions in the use of programs and / or program modifications
Ability to accept accountability for actions and decisions
System engineering processes
Hardware and software installation and maintenance
System security
Progress reporting
Security threat management through Patching of security vulnerabilities
Must be able to work in a team focused highly pressurised and dynamic environment