DevOps Engineer at Santam Insurance

What will you do?

The aim of this new role is to increase the capacity to support and maintain the Guidewire & Thunderhead production and non-production infrastructure and software. 

This role will also be responsible for 

• Managing & supporting complex systems in the cloud. 
• Driving optimisation of the DevOps environment through the use of automation. 
• Providing direction to stakeholders impacted by DevOps operations and will also have to be the lead technical expert in various DevOps related domains in order to provide direction, approval and support as required.  
• Serving as an escalation point for the technical roles in this team and for others who may need this support.

What will make you successful in this role?

• Provide direction and guidance to Architects and Technical Specialists on ways to automate and improve the development, release management and production observation processes & procedures.  This role will be responsible for the solution that is implemented and will have to sign off any solution developed.
• Oversee, manage and optimise the administration of infrastructure deployment, technical support processes, support procedures, deployments & releases, servers, nodes, databases, etc.
• Drive adoption of standards that are to be adhered to by software developers and testers to ensure that they follow established processes and works as intended.
• This will include co-ordination of the relevant training & certification in relation to the requirements of the roles.
• Identify opportunities for efficiency and improvements of hardware and software resource performance (CPU, Memory, Disk I/O, etc.)  across all environments and take decisive action where potential business user impact is anticipated or experienced
• Team management and leadership

Qualifications

• National Diploma / Bachelor’s degree in Computer Science, Statistics, Informatics, Information Systems, Information Technology, Engineering field preferred 

Knowledge and Experience

• Minimum of 10 years relevant experience within IT.
• Minimum of 5 years within a Lead role, managing complex hardware and software environments and teams.
• 5+ years’ software development experience in Java at a senior level.
• Solid experience with Docker, Atlassian Suite, Bamboo
• Solid experience in application development, support and release management
• Experience in messaging middleware, web services, SOAP, REST, SOA, ESB, SMTP, FTP, secure FTP
• Minimum 5 years experience working with and supporting complex systems deployed to cloud i.e. AWS

Skills

• Working experience with Linux (RHEL), Java, SQL Database, distributed web applications
• Proficient in Solution architecture design and delivery (e.g. TOGAF)
• Experience with Docker, Atlassian Suite, Bamboo
• 5+ years’ IT development experience in Java
• Solid experience working with and supporting complex systems deployed to cloud i.e. AWS 
• Competent in problem solving and troubleshooting at application and networked infrastructure levels
• Stakeholder management as it relates to business and technical users at different levels in the organisation
• Research and presentation skills 
• Must be able to work in a team focused highly pressurised and dynamic environment
• Investigation and analysis of information
• Demonstrated leadership and management capabilities are key
• Planning and organisation
• Communication of technical guidance and instruction to team members
• Ability to write technical instructions in the use of programs and / or program modifications
• Ability to accept accountability for actions and decisions
• Able to succeed through others
• Enterprise Systems Management
• Service standards
• Project Oversight
• IT governance and compliance
• Technologies