Digital BPEX Manager at Tata Consultancy Services

Job Discription

Must Have:

•  Investigate business issues and evaluate solutions to improve within specified functional workstream, understanding external perspectives and customer needs
•  Pro-actively identify and use appropriate methods of uncovering information including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios
•  Work with business leads, business owners, product owners and any other key stakeholders across the organisation, to detail business outcomes
•  Take full end to end responsibility for production of business requirements documentation, process analysis/design and user stories within the workstreams or functional improvement teams
•  Work with product owners to translate the product's vision into workflows, features, user stories and requirements that represent the overall scope of the initiatives and are robust, complete and unambiguous
• Develop the solution architecture with vendors / Absa Regional Office to meet the business needs
• Establish project teams, co-ordinate staff engaged in project work and collaborate towards project delivery and success
• Clearly define roles and responsibilities of each team member for project success
• Lead project meetings and facilitate workshops as required, producing & presenting written and oral reports/management information to Senior Management and other groups as appropriate
• Identify, document, ana lyse and, if required, challenge customer requirements, ensuring the project meets business needs / strategic aims