The National School of Government (NSG) is mandated with the responsibility of ensuring that public servants comply with the provisions of established legislation, regulations and systems, and can exercise proper discretion and innovation in solving routine and complex delivery problems. To this end, the NSG is tasked with ensuring that all public servants�...
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Digital Learning Practitioner: Design & Development: Chief Directorate, e-Learning
A recognised National Diploma or equivalent (NQF level 6) in Instructional Design, Multimedia Design, Educational Technology, Education, or a related field. Certifications related to ODeL will be an advantage, e.g., Moodle Course Creator Certificate.
Experience: Three (3) years relevant experience in instructional design and developing online learning content, preferably using Moodle or other learning management systems within the digital learning or educational environment.
DUTIES :
Collaborate with subject matter experts and other stakeholders to identify and understand the learning needs and objectives of ODeL interventions. Support in project teams for conceptualising new ODeL solutions to address identified learning needs and achieve objectives. Develop course strategies, including defining intended outcomes, proposing activities and identifying the necessary resources. Develop a course matrix.
Create a structured online learning path, including modules, units, and assessments, in collaboration with subject matter experts. Develop basic multimedia elements (e.g., animations, audio, and images). Integrate multimedia elements. Develop interactive activities (e.g., flashcards, quizzes, and assignments) in collaboration with subject matter experts to engage learners and reinforce learning. Upload course elements into the NSG LMS, ensuring they are well-organised, accessible, and adhere to best practices in instructional design.
Stay updated with the latest trends and best practices in ODeL and instructional design to enhance the overall learning experience. Develop information to support product knowledge and awareness within the NSG. Manage ODeL course environments, including configuring settings. Set up and manage assessments, including quizzes, assignments, and gradebook configuration. Monitor learner progress and performance, generating reports and analytics to inform continuous improvement.
Perform thorough reviews of ODeL materials to ensure they meet quality standards and comply with ODeL standards, accessibility guidelines, and copyright regulations. Review and update course materials to ensure relevance and accuracy. Analyse end-user feedback to continuously improve ODeL quality. Support the implementation of ODeL strategies, policies and procedures related to ODeL and support the implementation thereof.
Supervise allocated resources (people, finance, systems, assets, contracts) as may be required. Implement operations management, including service standards, standard operating procedures, business process management, total quality management and digital transformation. Identify and manage operational risks, as well as mitigation plans, including business continuity plans. Provide regular updates on project status, milestones, and any potential issues to stakeholders. Identify potential risks and develop mitigation strategies to ensure project success. Provide monthly, quarterly, and annual statistics for courses offered on the NSG eLearning platform.
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