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  • Posted: Nov 22, 2021
    Deadline: Not specified
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    LulaBet is an upcoming sports and digital entertainment platform company based in Cape Town. Our focus is to deliver a world class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. Our goal is to put the customer first, by combining customer insight and technology we strive to give sports fans ...
    Read more about this company

     

    Digital Payment Specialist

    Job Description

    The Role:

    As our Payment Specialist, you will be the key pioneer of our Payments team, reporting to the Head of Finance. You will be responsible for owning the end-to-end Fintech eco-system for LulaBet.

    Here is what you will be doing (the important stuff)

    • Relationship owner between LulaBet and our payments partners
    • Generate new ideas and suggestions for continuous improvement of systems, processes and procedures to enhance the customer payment experience
    • Identity and facilitate new payment products onto the platform through the contracting, integrations, testing and deployment cycle
    • Ensure that payments are timeously made
    • Monitor all financial transactions, including deposits and withdrawals
    • Assist in resolution of all escalated queries regarding deposits / withdrawals
    • Assist Customer Support team queries related to payments
    • Daily reconciliation process across multiple inbound and outbound vendors
    •  

    The essentials:

    • A passion for all things FinTech
    • Knowledge of SA mobile payment space
    • A positive and enthusiastic attitude
    • Grade 12 / Matric or higher (Essential)
    • 1-2 years i-gaming experience in payments
    • Computer literate (Microsoft proficient)
    • Ability to multitask and prioritize

     

    Some desirables:

    • Discipline to work as part of a team, with tight deadlines, in a high-pressure environment
    • A knowledge of AML practices
    • Experience in developing reporting, procedures and processes
    • Willing to learn from and be involved with the teams around you
    • Ability to work independently and take initiative
    • Excellent communications and interpersonal skills.
    • Excellent spoken and written English

    Qualifications

    • Grade 12 / Matric or higher (Essential)

    Additional Information

    • We offer competitive packages, a great work environment and a promise that you won’t be bored if you are prepared for a challenge and want to build something great.

    Method of Application

    Interested and qualified? Go to LulaBet on jobs.smartrecruiters.com to apply

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