Director, Account Management at Mastercard

Overview

• Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level

Responsibilities

• Delivers against sales and net revenue targets
• Designs strategies, messaging and proposals for customers
• Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis
• Develops and implements sales plans including business development, marketing and product management
• Partners with the customer to establish, execute and report progress against annual business plans
• Leads projects and cross-functional initiatives
• Negotiates and executes on the customer agreement process
• Identifies and recommends products to enhance the customers’ profitability

Experiences

• In depth experience executing and managing sales strategies for numerous complex or large accounts
• Demonstrated expertise and success leveraging MasterCard's core products, rules, and services in customer accounts
• Taken a lead role in a customer negotiation