Director: Internal Communications at Department of Communications and Digital Technologies (DCDT)

REQUIREMENTS :

• An appropriate NQF level 7 qualification in Communications / Advertising / Marketing / Public Relations / Media Relation / Graphic Design or relevant equivalent qualification as recognised by the South African Qualifications Authority. A minimum of five (5) years’ experience in Communications / Media environment at middle / senior managerial level. 

DUTIES :

• The successful candidate will manage and drive the development, review, and implementation of strategic frameworks, policies, and an integrated internal communication strategy aligned with the Department’s strategic objectives. Manage and drive continuous improvement of internal communication platforms such as the intranet, newsletters, internal bulletins, emails, and digital collaboration tools to facilitate timely information sharing. Manage and design operational frameworks, innovative tools, channels, systems and platforms to enable internal communication workflow, employee participation and engagement and reporting thereof. Develop and manage employee engagement and internal and events management programmes and plans to foster an effective communication environment.
• Coordinate the planning and dissemination of internal campaigns, announcements, and key organisational messages to ensure consistency, clarity, and impact across the Department. Manage and drive editorial and language management services in terms of the Language Act and provide creative design services. Provide communication support to the Executive Authority and senior management by preparing internal messages, speeches, talking points, and announcements to enhance leadership visibility and transparency.
• Ensure that all internal communication content is accurate, consistent, aligned with departmental messaging, and compliant with government communication standards and protocols. Monitor and evaluate the effectiveness of internal communication initiatives through feedback mechanisms, surveys, and analytics, and implement improvements where necessary. Contributing to key result areas such as strategic functional leadership, manage human resources, manage financial resources, driving change and operational excellence and manage compliance.