Director of compliance at Quantanite

Main Purpose of the Role

• The compliance business unit is responsible for preventing, detecting and mitigating compliance, regulatory and reputational risk across the company. It assists to strengthen the company’s culture of compliance. 
• The Head of Compliance will accomplish this through the company’s risk management program. The role will serve as an independent control function and form part of the company’s line of defense.

Minimum Education and Experience requirements

• Undergraduate degree or higher in Law, Economics, Finance
• Postgraduate degree or MBA a plus, but not required
• 10 years proven experience as a Compliance Officer
• 3 - 5 years experience  in Customer Service with a BPO or Contact Centre environment
• Knowledge of industry’s compliance regulations and guidelines

Technical and Behavioral Competencies 

• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Excellent organizational and leadership abilities
• Excellent verbal and written communication skills
• Stakeholder engagement (internal and external)
• Ability to influence
• Problem solver
• Interpersonal skills

Key Performance Areas 

• Serve as the main compliance contact in the company for key business stakeholders;
• Advising, challenging and influencing stakeholders as required in relation to Compliance matters
• Identifying, and building out, requisite Compliance training
• Assess the company’s compliance regulatory and reputational risk; 
• Monitor for compliance with new or amended laws, rules and regulations; 
• Design and implement controls, policies, procedures and training; 
• Conducts independent testing; 
• Investigates, surveils and monitors for compliance risks and breaches; and 
• Leads the company’s responses to regulatory examinations, audits and inquiries.