Quantanite is a Customer Experience and Digital Outsourcing solutions provider for the world's fastest growing companies.
The company delivers customer experience management services, back-office services, and digital content services, and provides sales enablement and demand generation services th... read morerough its sister brand Growthonics. Founded in 2014 and headquartered in the United Kingdom, the company’s nearly 2,000 employees operate on four continents and offer companies a high-tech, personalised approach to delivering exceptional full-lifecycle customer engagement and supporting back office digital services faster, better, and at a more cost-effective engagement
The Real Time Manager will be responsible for ensuring the smooth running of the day to day operations by monitoring performance and adjusting plans in line with real time trends. This role will en
The jobholder will build and develop a recognisably World Class global QA function, ideally externally endorsed and certificated . The jobholder is the primary owner for the globa
Responsibilities
Responsible for a portion of our call centre operations in Johannesburg, South Africa
Ensure the business unit further develops its operating model and delivers efficient, sca
About The Team:
The Support Department has a mission critical task in not only meeting our customer’s needs but doing sin the most professional and friendly manner possible. The department
Responsibilities for Sales Team Manager
Recruit, hire, and train staff
Set sales goals, compare performance to goals, and adjust goals as needed ( weekly and monthly )
Assess current team pr
Candidates applying for Lateral moves must be in their current position for at least 6 months (same level as current designation)
Candidates applying for Vertical moves must be in their current p
Role Overview:
This position requires the employee to receive calls from the customers of clients. In most cases, the employee will be provided a script with instructions to follow and/or questi
About the role
The MI Analyst will be responsible for collecting, analysing, and interpreting large data sets to support business decisions. The candidate will analyse data and trends, dev
The position is based in Johannesburg, South Africa, working with international Clients and Quantanite employees across all levels within the organisation.
Candidate profile: technical and exp
Duties and responsibilities
Effectively manage the customer relationship, consistently providing excellent customer service and assisting in achieving the departmental goal.
Handling queries t
Performance Plus (‘P+”) is the single greatest change to our operating culture since Quantanite was formed. We need PPALs - people to help check the output completed by our Team Leaders
Main Purpose of the Role
The compliance business unit is responsible for preventing, detecting and mitigating compliance, regulatory and reputational risk across the company. It assists to stren
You will be responsible for planning, overseeing and leading projects from ideation through to completion. Oversee all aspects of projects. Set deadlines, assign duties, monitor, and summarise
