Dispatch Manager at Unique Personnel

Job Responsibilities

• The Dispatch Manager will be responsible for overseeing the day-to-day operations of the Dispatch Department, with regards to final product inspections, allocations and consignments while ensuring that all dispatch activities are carried out efficiently and effectively.
• The Dispatch Manager will also be responsible for managing a team and ensuring that they are trained and motivated to meet performance targets.
• Duties
• Strategically plan and manage logistics, warehouse, stock control, transportation and customer pick-up and delivery services and requirements.
• Planning and monitoring outgoing deliveries and stock collections.
• Direct, optimize and co-ordinate full order cycle, working with other departments to incorporate logistics with company procedures and operations.
• Liaise and negotiate with logistics service providers.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
• Arrange warehouse, plan routes and process shipments.
• Facilitate accurate stock records, monthly stock counts and address variances.
• Effectively manage and implement receipt, invoicing, and POD controls to eliminate complaints and errors.
• Resolve any arising problems or complaints pertaining to shipments.
• Supervise, coach and train warehouse and despatch workforce.
• Meet relevant cost, productivity, accuracy, and timeliness targets.
• Maintain metrics and analyse data to assess performance and implement improvements
• Comply with laws, regulations, and compliance requirements.

Inherent Requirements    
Qualifications and Experience:

•  Matric – Essential
• Degree in Supply Chain/Industrial Engineering or related field would be advantageous
• Experience in Supply Chain and logistics – Essential
• Minimum 5-year management experience in a similar role.
• Knowledge of DC Operations and/or Retail.
• Ecommerce experience would be advantageous.
• A valid driver’s license.