Established in 1984, ACDC Dynamics is the leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industries. Employing over 700 staff, ACDC Dynamics has its Head Office in Edenvale, Johannesburg with branches in Germiston, Cape Town, Pinetown and Riverhorse in KZN.
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The dispatch supervisor is responsible for monitoring the delivery details, ensuring that the orders are being sent out to the customers timeously and efficiently
Key Performance Areas
Coordinate and monitor supply chain operations
Load planning and booking, ensuring minimum target revenue is met
Service and Maintenance planning
Plan and manage operations of fleet, ensuring minimum target revenue is met on every vehicle
Coordinate and monitor supply chain operations
Manage and plan services and vehicle maintenance
Assess claims, queries, vehicle inspections and handovers
Ensure trucks are on schedule and booking times are met
Vehicle Tracking and monitoring
Plan and schedule collections and deliveries
Compiling of customer reports
Issuing diesel effectively
Ensuring effective use of truck and driver 2 New Way Cartage
Vehicle Tracking
Plan and schedule collections and deliveries
Plan and schedule vehicle and machine maintenance
Responsible for Services and Stores. Directly overseeing staff members.
Maintain regular service interval on trucks, ensuring loss prevention on the repair cost, minimal downtime, and warranty
Ensure subordinates are trained and comply with procedures
Staff performance analysis, ensuring loss prevention
Preparation of employee attendance records and communication thereof
Development and supervision of departmental procedures
Requirements
Excellent communication skills to collaborate with others under any type of conditions
Excellent clerical and organizational skills to keep track of schedules, routes and personnel
Knowledge of computers for scheduling and other dispatching duties
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
Ability to relay information in a fast-paced environment