Distribution Risk Manager at Sanlam Group

What will you do?

Compliance and Risk Management 

• Undertake to fully understand the content and impacts of all the relevant Compliance related legislation and requirements for the FSP. 
• Be able to translate and interpret these practically and correctly to the business
• Demonstrate high levels of technical and product knowledge (including investment)
• Liaise on an ongoing basis with Sanlam Retail Mass (SRM) compliance functions, Group Internal Audit and Group Compliance with regards to policy, process changes or initiatives/actions that need to be implemented within the business
• Ensure that all compliance practices and procedures within the unit is strictly observed in terms of disclosures, advice given, records kept, and ethics/behaviour undertaken when dealing with clients and undertaking sales
• Monitoring and reporting on risks, compliance and policy adherence & ensure implementation of steps to ensure any gaps are closed

Risk Monitoring

• Undertake ongoing pro-active monitoring of practices and cases submitted to identify any training or process gaps 
• Monthly, quarterly, bi-annual and annual Risk Reporting and TCF Reporting to management
• Assist management with implementation of the risk management policy and reporting thereof, including training.
• Prepare ad hoc reports as business requires.
• Training and supervision of risk champions across the business.
• Co-ordination and review of risk and TCF across the business unit

Compliance and Risk Management reporting and corrective action

• Take up areas of risk or anomalies with management immediately and ensure corrective actions are followed
• Track, interpret and communicate trends or gaps in terms of risks within the unit
• Monitor and report on progress made to close all the compliance and audit related findings
• Keep records of all risk and problem areas in Distribution for both individuals and the unit in general and identify avenues to correct gaps
• Report these back to management monthly and quarterly regularly for awareness, action and progress update
• Undertake to write and submit the required Risk Reports required for the unit
• Take overall accountability for the Risk Complaint register and resolution process

Stakeholder, Client and Partnership management

• Negotiate services and prices related to the function with and all other relevant stakeholders; service providers across Distribution
• Work collaboratively with other departments to identify and promote Operations best practices which enhances risk management, compliance, service delivery to our clients and ensure profitable business.

People management

• Ensure a high performance, capable and empowered workforce who are future fit and complements the Retail Mass culture.
• Manage business transformation from a culture, people and digital enablement perspective.

Facilities management

• Provides support as a co-ordinator for facility management 
• Manage relationships with Facilities helpdesk and escalate relevant matters
• Facilitating the completion of OHS and BCP reports and tracking finalisation
• Prepare and present quarterly OHS reports for Distribution Exco

What will make you successful in this role?

Minimum Requirements

Qualifications and Experience

• Matric/ Grade 12
• Degree in Risk Management or Compliance related qualification 
• Honors degree would be advantageous
• Technical troubleshooting experience 
• 3 Years or more experience in the insurance industry specifically Long-Term Insurance
• 2 – 3 years’ experience in Risk Management or Compliance
• Experience in Long-term insurance sales would be advantageous

Competencies    

• Technical knowledge and skills
• Good inter-personal skills
• Attention to detail
• Analytical thinking
• Integrity
• Results orientated
• Decision making
• Planning and Organizing
• Communication
• Sound reporting
• Balancing stakeholders Interest 

Knowledge and Skills

• Risk management
• Data Collection
• Business Processes
• Reporting and Administration
• Quality, compliance and accreditation

Personal Attributes

• Organisational savvy - Contributing through others
• Manages complexity - Contributing through others
• Plans and aligns - Contributing through others
• Optimises work processes - Contributing through others

Closing Date: 4th, May 2022.