Ekurhuleni provides sustainable and people-centred developmental services that are affordable, appropriate and of a high quality. We are focused on social, environmental and economic regeneration of our city and communities, as guided by the principles of Batho Pele and through the commitment of a motivated and dedicated team.
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Divisional Head: Community Services & Relationship Mgnt - HSET19002
Develop, plan for and ensure integration of all property management, community services and stakeholder relationship strategies and plans of the Department are aligned to national, provincial and municipal outcomes
Drive and ensure effective implementation and integration of all property management, community services and stakeholder relations plans, outputs, targets and outcomes
Develop and manage all strategies, protocols and plans for land and property management, including illegal land and property occupation and management
Develop and drive the implementation of a customer relationship management strategy and plan for the human settlements function
Identify, assess and manage governance, risk and compliance practices and processes as required by the Constitution, legislative and regulatory requirements
Develop, ensure and promote effective awareness and educational programmes for the human settlements delivery functions and programmes
Manage the municipal rental property management portfolio
Ensure and drive efficiencies with regards to beneficiary and subsidy administration and systems
Ensure implementation of housing and human settlements property and land maintenance programmes
Monitor and ensure effective financial control, corporate governance and compliance in the area of accountability
Coordinate, integrate and manage housing and human settlements subsidy and beneficiary programmes and plans and budgets
Establish and manage strategic internal and external relationships, inclusive of customers, service providers and relevant legislative agencies and structures
Core Requirements:
A B. degree in Social Sciences/ Town Planning / and/or any other related degree
8 years’ relevant management experience , of which at least 4 years must have been at Senior Management level
In-depth knowledge and understanding of, and experience in, housing and human settlements policies, procedures and legislation, with specific understanding of community and citizen interaction and consultation
Strategic leadership and management skills
Operational and financial management skills
Knowledge and information management skills
Effective communication skills, with the ability to maintain effective stakeholder relationships
Programme and project management skills, with an emphasis on property, asset and rental management experience
Operational infrastructure planning and reporting skills
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