Dotsure Planning Administrator at Netstar

Job Description
Key Responsibility Areas

• Preparation & monitoring of Production/Fitment Schedules
• Planning and Execution of Fitment Scheduling
• Scheduling & Dispatching
• Communication with relevant stakeholders regarding Planning/Fitment Schedules
• Meeting Customer Expectations via agreed timeline Knowledge and skill
• Planner to have access to Click
• Enhanced visibility to Dotsure of fitment status
• Less queries to Planning team, as queries will be routed through central Planner
• Pending Fitments
• Co ordinate actual pending with Dotsure and Planningcentres on pending
• Provide Dotsure team with updates on pending status
• Liaise with Dotsure and Planning for cancelled contracts and arrange accordingly
• Assist Planning with non contactable clients and escalate where applicable
• Liaise with external fitment
• Assistance with Fitments
• Manage fitment priorities from Dotsure – Sales demand
• Feed into Planning where new priority deals/projects are incoming
• Assigning of work based on capacity planning and turnaround time to either external or internal
• General queries
• Liaison with Planning to refer queries back to Dotsure/Planning as applicable
• Stats and fitment reporting
• Liaison between teams to report on actual fitments and pending

Educational Requirements & Experience Needed

• Matric
• Certificate/ Diploma in project Management and or Production Planning
• At least 3 yrs experience in Production Planning, Project Administration and Customer Service experience
• High level of computer proficiency in MS Office (MS Word and Excel)