Jobs at FlySafair

Description

• Manage day-to-day delivery of a specific digital product stream;
• Manage the groomed backlog and sprint cycles of the individual digital products;
• Own and refine the product backlog, ensuring designs and user stories are well-defined and prioritised;
• Support sprint execution by clarifying requirements, through designs and user stories for the development team;
• Provide creativity and out of the box thinking to solutions;
• Translate the Product Manager’s vision and roadmap into actionable backlog items;
• Align features and releases with roadmap milestones;
• The list of tasks or duties and responsibilities herein is not exhaustive, and the employer is entitled to instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the role profile, or in accordance with operational requirements;
• Provide input into strategy by surfacing insights from team execution;
• Collaborate with UX/UI teams to ensure customer journeys of the features are well supported and defined;
• Validate product increments with users to ensure value delivery;
• Track feature performance metrics and use data driven insights to enhance features;
• Track sprint-level KPIs such as velocity, story completion, and defect rates;
• Provide feedback loops from delivery into strategic planning for Product Manager;
• Ensure team output ties back to product roadmap;
• Conduct retrospectives post sprint with individual delivery teams;
• Document user stories, acceptance criteria and workflows to build an accessible knowledge base;
• Ensure backlog items are visible, transparent, and updated;
• Create guides and training materials for cross-functional teams;
• Ensure comprehensive documentation for each phase of feature development;
• Build a knowledge base accessible across teams;
• Facilitate Agile ceremonies (refinement, sprint planning, reviews, retrospectives);
• Coordinate release planning and communicate project status, timelines, and any changes;
• Identify blockers and work with the team to resolve them;
• Streamline development processes to improve operational efficiency and reduce time-to-market;
• Fulfil a cross-functional role by engaging and facilitating effective communication flow between different business units;
• Ensure alignment of sprint goals with business priorities;
• Provide transparency on progress, risks, and changes;
• Develop instructional materials and support resources;
• Facilitate continuous learning to keep teams updated on product developments and best practices;
• Support training, adoption and smooth handover of new releases to business teams.

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelor’s degree in Computer Science (BSc), Business Administration, or a related field (Essential);
• Scrum Certifications (Advantageous);
• 4 years+ experience as Business Analyst or Product Owner (Essential);
• Software projects and Digital solutions experience (Essential);
• Knowledge of Agile methodologies;
• Backlog management and user story mapping;
• Tactical and detailed product lifecycle execution through sprint planning;
• UX principles and acceptance criteria definition;
• Practical knowledge of tools.

Personal Attributes:

• Professional;
• Able to handle sensitive and confidential information;
• Organised;
• Reliable and dependable;
• Ability to work in a team and independently;
• Internal and external networking;
• Integrity and values;
• Confidence;
• Adaptive and Responsive.

Closing Date: 21 August 2026

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Description

• Deliver robust, scalable, and optimised enterprise systems that enhance efficiency, reduce costs, and establish a strong foundation for digital transformation and continuous innovation;
• Deliver system optimisation, enterprise integrations, automation, and digital initiatives;
• Plan and prioritise roadmaps to ensure alignment with organisational needs;
• Execute and oversee project management to drive effective initiative delivery;
• Safeguard stability, compliance, and continuity through proactive risk management;
• Validate technical integrity and reliability through rigorous quality assurance;
• Provide management reporting to maintain visibility of progress and risks;
• Manage financial invoices and budgets to ensure responsible resource allocation;
• Embed scalability into systems and integrations to support growth and evolving requirements;
• Measure delivery outcomes and ROI to confirm that technology investments deliver long-term business value;
• Apply system data, performance metrics, and analytics to guide optimisation and continuous improvement decisions;
• Oversee the operational performance of enterprise systems, integrations, and automation environments to ensure stability, scalability, and compliance;
• Manage incidents, upgrades, releases, and changes to production systems to ensure reliability;
• Use system performance data and analytics to guide improvements;
• Provide leadership and direction to the team;
• Develop technical expertise, ensure knowledge transfer, and promote a culture of problem-solving, innovation, and accountability;
• Promote continuous improvement by evaluating system performance, adopting best practices, and integrating new technologies;
• Encourage professional development in digital optimisation trends and technologies;
• Manage relationships with internal and external stakeholders to ensure enterprise systems and integrations support organisational priorities;
• Collaborate with vendors and partners to deliver sustainable, scalable solutions;
• Manage external vendor contracts, licences and SLA adherence;
• Ensure enterprise systems, integrations, and automation initiatives comply with organisational policies, standards, and regulations;
• Create and maintain technical policies and standards governing system design, integration, and optimisation;
• Manage risks related to system security, resilience, and business continuity;
• Develop structured approaches to knowledge sharing across systems engineering and automation initiatives;
• Document technical expertise and operational practices for reuse;
• Ensure proper code check-ins, version control, and retention of documentation to support system stability and long-term maintainability, while strengthening intellectual property for future use;
• Ensure successful adoption of system enhancements and integrations through structured change management;
• Align delivery with user readiness, training, and support to minimise disruption;
• Apply recognised change management methodologies to ensure structured and effective adoption;
• Lead organisational change by driving adoption of scalable, data-informed technologies;
• Demonstrate vision and strategic thinking, accountability, and the ability to balance innovation with risk;
• Champion innovation in automation and enterprise architecture;
• Build cross-functional alignment to deliver stability and growth;
• Develop technical expertise pipelines and succession readiness;
• Promote responsible use of technology with a focus on sustainability and resilience;
• Promote data-driven decision making in system optimisation;
• Demonstrate transparent and persuasive communication, adapt to varying audiences, and practice active listening
• Make timely, accountable decisions, empower teams to take ownership, and build cohesion through collaboration;
• Motivate resilience and encourage innovation and structured problem-solving;
• Apply best practice frameworks to guide systems engineering and integration;
• Align to architectural standards for stability and scalability.

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelors degree in Information Technology , Computer Science or a related field (Essential);
• Postgraduate qualification in Information Technology , Computer Science or a related field (Advantageous);
• Minimum of 10 years of experience in IT, of which 3 years must have been in a managerial role (Essential);
• Experience with systems architecture, integration, and automation (Essential);
• Aviation experience (Advantageous)

Personal Attributes:

• Professional;
• Immaculate time keeping;
• High integrity;
• Willingness to lead, take charge of situations, offer opinions and directions to others;
• Self-motivated, with a passion for innovation and continuous improvement;
• Passionate;
• Confident.